Clearer.io
First Line Support Analyst Apprenticeship
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
A clear route into a career in tech
At clearer.io, we’re helping eCommerce brands grow through smarter technology, better customer experiences, and innovative tools used by businesses around the world.
We’re now looking for a motivated, tech-curious school leaver to join us as a First Line Support Analyst — an entry point into the tech industry designed for those ready to start building real-world skills from day one.
This role offers a practical alternative to university, combining hands-on experience with a recognised qualification and clear career progression.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What you’ll gain
- A competitive apprenticeship salary
- A Digital Support Technician Level 3 qualification
- Experience working in a fast-growing global SaaS business
- The opportunity to develop technical, problem-solving, and communication skills
- A structured path into long-term roles within the business
Over the past three years, apprentices who have joined clearer.io have successfully completed their qualifications and progressed into full-time roles, continuing to grow within the company.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Your role
As a First Line Support Analyst, you’ll be the first point of contact for our customers, helping them get the most from our products and resolving issues efficiently.
You’ll build practical experience in:
- Customer support and communication
- Troubleshooting and problem-solving
- Working alongside technical teams and developers
- Understanding how a global SaaS business operates
Benefits at clearer.io
- Private Medical Insurance
- and many perks including a paid day off on your birthday!
£15,000 - £15,700 a year
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills