clearer.io
First Line Support Analyst Apprenticeship
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A clear route into a career in tech
At clearer.io, we’re helping eCommerce brands grow through smarter technology, better customer experiences, and innovative tools used by businesses around the world.
We’re now looking for a motivated, tech-curious school leaver to join us as a First Line Support Analyst — an entry point into the tech industry designed for those ready to start building real-world skills from day one.
This role offers a practical alternative to university, combining hands-on experience with a recognised qualification and clear career progression.
What You’ll Gain
- A competitive apprenticeship salary
- A Digital Support Technician Level 3 qualification
- Experience working in a fast-growing global SaaS business
- The opportunity to develop technical, problem-solving, and communication skills
- A structured path into long-term roles within the business
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Over the past three years, apprentices who have joined clearer.io have successfully completed their qualifications and progressed into full-time roles, continuing to grow within the company.
Your role
As a First Line Support Analyst, you’ll be the first point of contact for our customers, helping them get the most from our products and resolving issues efficiently.
You’ll build practical experience in:
- Customer support and communication
- Troubleshooting and problem-solving
- Working alongside technical teams and developers
- Understanding how a global SaaS business operates
Get help with your application
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Benefits At Clearer.io
- Private Medical Insurance
and many perks including a paid day off on your birthday!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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