Nomura Holdings, inc.
Fixed Income Production Services - 6-month contract
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Department Overview
The Information Technology department at Nomura is at the forefront of innovation, driving technology solutions that empower our business and enhance client experiences. We leverage cutting-edge technologies to develop and maintain robust systems and infrastructure, ensuring the security, reliability, and efficiency of our operations. Join our team and be part of a dynamic and collaborative environment that embraces technological advancements to deliver value and drive our digital transformation journey.
Role Description:
Key objectives critical to success:
- Production Support specialist for Nomura's Rates and Credit trading businesses in EMEA covering pre-trade (pricing and execution) and post-trade (trade processing and risk).
- Contribute to technological innovation while supporting complex production environments for critical trading applications.
The ideal candidate will be technically strong with Credit and Rates business knowledge and enjoy working in a fast-paced environment while providing Trading Support for a wide range of electronic trading platforms and applications including our suite of in-house applications and vendor platforms.
Skills, experience, qualifications and knowledge required:
Core Experience
- Experience within a Production Support role at a major investment bank or similar financial institution
- Demonstrated ability to work effectively within a team environment
- Willingness to learn and develop technical and business skills
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Financial Markets & Business Knowledge
- Working knowledge of Fixed Income products (Rates and Credit)
- Understanding of the trade lifecycle
- Familiarity with trade valuation, PnL, and risk concepts
Stakeholder Management & Communication
- Experience collaborating with IT and business stakeholders across Trading, Sales, Middle Office, and Compliance
- Ability to communicate technical issues clearly to various audiences
- Ability to build collaborative relationships with application development teams, Infrastructure and other functional groups globally
Systems & Infrastructure Management
- Experience supporting enterprise applications
- Proficiency in various technologies including Linux, databases, middleware, and networks enabling strong hands-on troubleshooting and incident resolution capabilities
- Operating systems knowledge (Windows, Unix, Linux)
- Good working knowledge of databases and writing SQL queries
Incident & Problem Management
- Experience with Service Now or similar platforms for Incident, Change, Request, and Problem Management
- Experience supporting IT incidents and problem management processes for complex systems
- Ability to take ownership of issues and see through to completion as well as diligently supporting end-to-end Change/Release processes across regional Fixed Income systems
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Development & Automation
- Familiarity with modern software development practices including agile methodologies
- Understanding of Agile practices and principles
- Scripting skills (e.g. Shell Scripting, Python, Perl)
- Experience supporting DevOps tools as part of the deployment pipeline e.g. Git, Jenkins, Docker, Ansible, Elastic, Jira etc.
Emerging Technologies & Innovation
- Working knowledge of cloud technologies (AWS, Azure or similar) desirable
- Interest in AI, ML, and other automated solutions
- Enthusiasm for digital transformation initiatives
Governance & Risk Management
- Working knowledge of the ITIL framework
- Experience working with Audit and Operational Risk processes
- Understanding of IT Governance areas: Audit, Operational Risk and BCP requirements
Competencies:
Communication & Relationship Building
- Excellent communication skills both oral and written
- Good team-work skills both locally and globally
- Ability to collaborate with stakeholders at various levels of the organization
Problem-Solving & Analysis
- Strong analytical and problem-solving skills
- Ability to work effectively under pressure
Operational Excellence
- Ability to multi-task and prioritize effectively
- Ability to handle stressful situations with demanding clients
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