V.Group
Fleet Systems Support Officer
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Fleet Systems Support Officer
Location Country United Kingdom
Work Location Southampto
n Who are V? As a global leader in ship management and marine services, we add value to a vessel’s operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and extern l stakeholder
s. Overall Purpose of the JobThe Fleet Systems Support Officer role is responsible for supporting Fleet Cell activities for implementing and maintaining the combined planned maintenance system (PMS) and enterprise resource planning (ERP) platform. The role will deliver support and setup of third-party systems in use by the Fleet Cell in support of the client, vessels and colleagu
es. Key Responsibilities and T asksQuality Assurance: Perform quality checks of the systems to ensure technical integrity, accuracy, and adherence to manufacturer and regulatory guidelines. The role ensures ship details, ship components, spare parts, maintenance schedules, crew details, management details and budgets are accurately documented within the platform to maintain safety and compliance with Flag Administration, Classification Society and company requireme nts.Implementation and Training: Install and rollout systems with support from the IT Department on vessels and offices then provide comprehensive training and troubleshooting to end-us ers.Support and Troubleshooting: Process approved support requests and queries from vessels and office colleagues, resolving issues and making necessary modifications to the systems as reques ted.Project Management: Plan, execute, and monitor project timelines, liaising with clients and office colleagues to ensure smooth delivery, regular project progress reports and project completion within the timeline. Deliver support for projects onboard vessels and colleagues off icesData Migration: Support the IT Department in migrating existing data from legacy systems to new platforms and syst ems.Demonstrate: Be able to demonstrate the systems to existing clients, prospective clients, internal business units and colleag ues.Progressive: The role will aid in the development of cloud-based work management and collaboration platforms for project management, workflow automation, and team collaboration. Look to the developing market for new systems that will support clients and colleagues then build and deliver business cases for new syst
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Ess entialA recognised qualification in Maritime Studies, Marine Engineering or Mechanical Engine ering.Proficiency in the uses of PMS, CMMS and ERP software. Highly IT literate and proficient with Microsoft Office applica tions.Self-motivated, self-directed and can adhere to a structured training and rollout sch
edule. De sirablePrior experience as a PMS/CMMS/ERP builder, implementor and maintainer, deck officer or marine engineer with an understanding of vessel operations and maint enance.Knowledge of maritime regulations (ISM, SOLAS, MARPOL, STCW).Knowledge of Classification Society and Flag Administration rules.Knowledge of ISO sta ndards.Experience in coaching and te aching.A positive, proficient communicator in both verbal and written communic ations.The ability to work well with colleagues, assisting them to get the most from s ystems.The ability to identify common areas where colleagues have knowledge gaps in the use of a system and can create and deliver coaching sessions to bridge th e gaps.A confident presenter and a fast learner who enjoys the challenge of learning new skills.To be an ambassador of the s
ystems.
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