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Floating Support Worker
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SW8 1SJ
The successful candidate will be required to work 37.5 hours per week, working Monday to Friday, between 8AM and 6PM. Core working hours are 10AM to 4PM. Temporary cover is required for approximately 2 months.
Please note: You will be required to work from the office in Vauxhall and complete 3 days per week hybrid working and supporting clients within the community and their own homes.
In this position, you will be required to:
- Hold a caseload of up to 27 key clients and carry out regular key working sessions resulting in agreed support plans which are reviewed regularly
- Produce comprehensive and high-quality risk assessment and risk management plans
- Provide housing advice to clients in order for them to maintain their tenancies including advising clients of their rights and responsibilities as well as advocating on their behalf as necessary
- Support clients to upskill regarding daily living skills, to enable them to sustain their accommodation independently, including bill management, and household management
- Provide a shorter intervention for clients who are moving from temporary to permanent accommodation, which may include supporting clients to bid and view properties and to coordinate packing up of their property and setting up in a new accommodation
- Liaise closely with the City Councils housing pathways and landlords
- Minimise risks to clients by identifying, reporting and following up any safeguarding concerns and incidents
- Proactively liaise, communicate and negotiate with internal and external specialists and external agencies in order to maximise client support services, resources and funding
- Support clients to access activities which will assist them in working towards gaining greater independence within the wider community and take part in running activities or groups in response to identified client needs
- Support clients that are ready to move into work, education or training to access suitable courses or placements
- Cover office duties as part of the team rota and the drop-in service supporting current and ex-clients
- Ensure all client contacts are recorded appropriately and accurately on the database and in line with policy and procedures
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Please note; this role involves lone working
For this role, you must have:
- Experience of Floating Support
- Experience and/or understanding of the range of approaches appropriate to working with issues such as substance use, mental and physical ill health, dual diagnosis, challenging behaviour, risk of homelessness, offending, antisocial behaviour, social isolation, domestic violence, gang-related issues, young parents, leaving care and learning disabilities.
- Understanding of how to support clients to carry out tasks such as budgeting, calculating benefit entitlements and understanding rent arrears and housing options.
- Experience of working in a client-centred support service working with vulnerable people presenting significant levels of need and risk
- The ability to devise and deliver on action plans through high-quality risk management and needs assessment
- The ability to effectively liaise with a range of service providers and agencies in order to establish or improve services for clients.
- A good and current understanding of safeguarding issues and the ability to undertake comprehensive risk assessments.
- The ability to work within a strength and recovery-based model and engage and motivate people to move towards an appropriate level of independence and inclusion.
- The ability to use a computer to input data accurately, to communicate effectively through emails and to produce good quality minutes of meetings, client notes, letters and reports.
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Please note: travel expenses can be claimed for this role.
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