Pobl Group
Floating Support Worker
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Who are Codi Group?
Codi is a not-for-profit with a big heart and an even bigger mission. As Wales’ largest provider of housing, care, and support, we’re here to help people live well, feel supported, and rise to their full potential.
Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives.
Our name says it all: ‘Codi’ means rise in Welsh. It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other.
About the role
This is a Floating Support Worker role based in the community and out of the drop-in centre in the Vale. The service provides support to anyone who requires immediate support around housing, debt, and homelessness prevention. We also offer engagement support where we organise community events to give people opportunities to connect, build confidence, and access resources to improve their wellbeing and independence.
As a Floating Support Worker, you will provide housing-related support to assist with the prevention of homelessness. You will offer support around budgeting, rent arrears, accessing grants, accessing future housing, and tenancy set-ups. You will encourage customers to deal with issues that may threaten their progression, especially with matters relating to behaviour, substance misuse, health, wellbeing, budgeting, benefits, and household management.
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Day to day duties:
- Offering appropriate levels of support in a sensitive manner, taking into account the emotional and intellectual needs of the client, respecting their choice and privacy.
- Liaise with external agencies, e.g., DWP, Social Services, Health Services, Probation, substance misuse, and mental health services.
- Carry out all necessary administrative tasks in relation to the job; ensuring all client file notes, support plans, and risk assessments are kept up-to-date.
- Attend Team meetings and training courses as required.
- Coordinate community events
Skills and Experience Needed
- A passion to work with vulnerable people and encourage independence
- A strong initiative and ability to work alone as well as being a great team player
- Ability to deal with conflicting and difficult situations
- IT and communication skills
- A good understanding of housing-related support, welfare benefits, and issues faced by people at risk of homelessness.
- A driving licence and access to a car
Full list of duties can be found on the Job description.
Values
At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.
Take a glimpse into our work and find out more about our Pay & Benefits: Codi Perks & Benefits
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FREDIE
At Codi Group, we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you in the application process, please contact Support.talent@codigroup.co.uk or 0300 373 5262.
How do you apply?
If you have the skills and experience required, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly.
If you’re shortlisted, you’ll take a short online values assessment (under 10 minutes) before you book an interview slot to attend the in-person interview. It helps us learn more about you and what drives you. Our colleagues make our services exceptional, and we’re looking for people who’ll feel at home with us.
We believe the people who use our services should have a voice in shaping them. That's why customers may play an active role in our recruitment process, helping us identify candidates who share our values and commitment to delivering excellent support.
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