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Floor Manager
Floor Manager – Loading Brighton
About the Venue
Loading, founded in 2010, blends hospitality and gaming, offering:
- A themed cocktail and food menu inspired by video games
- Hundreds of board and video games for guests
- A go-to space for title launches, community meet-ups, and exclusive events
Based by Brighton Beach near the Palace Pier, Loading attracts a diverse crowd, from game industry professionals to local nerds, families, and tourists.
The Role: Floor Manager
How we see you:
- Leading by example—ensuring high standards of customer service and maintaining a spotless venue at all times.
- Thriving in a fast-paced, premium environment with sharp organisational skills.
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Responsibilities
The Floor Manager will:
- Set and enforce key standards across service, cleanliness, and guest experience.
- Maintain efficiency in daily operations, balancing:
- Staff performance
- Guest flow (bookings, walk-ins)
- Inventory (shortages, breakages)
- Offer a hands-on approach, including:
- Welcoming guests
- Table waiting and drink preparation
- Enforce standards—sometimes by force—to uphold Loading’s reputation.
Progression Beyond Level 80
(Implied comic reference; progression is likely tied to merit or seniority)
Requirements
Essential
- Demonstrated experience managing teams in a high-pressure, premium hospitality environment.
- Clear leadership—able to drive performance without micromanaging.
- Self-motivated with strong resourcefulness for unplanned scenarios.
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Bonus Qualifications
- Barista / bartending training—experience in premium bars or cocktail service.
Compensation & Benefits
- Base rate: £14/hour (plus tips share & performance bonuses).
- Full-time contract, weekend work required.
- Paid breaks.
- Work alongside a fun, objective audience and a "nerdy" community.
- Access to game industry professionals (e.g., developers, influencers).
Diversity & Warmth: A workplace that thrives on inclusivity—whether you’re a gaming pro or a seasonal tourist. Fun awaits!
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