Oak View Group
Floor Manager - Fenchurch Restaurant
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Oak View Group is reinventing the way the world comes together.
Driven by a passion to revolutionise the live events industry with dynamic thinking and an unshakeable dedication to those we serve, OVG turns up the volume on what makes life extraordinary.
From inspired development to curated hospitality, from brand innovation to premium for all, OVG is setting new standards and redefining expectations for everyone.
About The Venue
Managed by Rhubarb, Sky Garden sits atop 20 Fenchurch Street, a.k.a. the Walkie Talkie Building, and houses two restaurants, two bars, a retail outlet, ground floor coffee kiosk and stunning event spaces.
An iconic venue like no other, RHC proudly deliver a range of luxury dining options and flawless service to our spectacular, three-floor event venue and rooftop restaurant and bar experience.
Fenchurch Restaurant, poised on level 37 of the iconic Sky Garden, showcases RHC’s commitment to delivering culinary excellence and impeccable service.
In acknowledgement of our ambition, Fenchurch has been awarded two AA rosettes as well as the Best of Award of Excellence from the Wine Spectator Awards.
Role Purpose
Join the team at Fenchurch Restaurant, Sky Garden's award-winning 2 AA Rosette restaurant, where exceptional dining, breathtaking views and outstanding hospitality come together. This is an exciting opportunity for an experienced Floor Manager to lead a high-performing team, deliver outstanding guest experiences and uphold the exceptional standards of one of London's most iconic dining destinations.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What You Will Be Doing
- Leading and motivating the front-of-house team to deliver exceptional service at every stage of the guest journey
- Managing the day-to-day floor operations, ensuring smooth and efficient service throughout each shift
- Supporting, coaching and developing team members to maintain the highest standards of hospitality
- Working closely with the management and kitchen teams to ensure seamless communication and service delivery
- Monitoring guest satisfaction and resolving any feedback or concerns promptly and professionally
What We Are Looking For
- Previous experience as a Floor Manager, or Senior Supervisor within a high-volume premium hospitality environment
- A passion for hospitality and delivering exceptional guest experiences
- Strong leadership skills with the ability to inspire, develop and motivate teams
- Excellent communication and interpersonal skills
- Knowledge of food, beverage and service standards within a quality-led restaurant environment
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Good to know
This is a full-time permanent position offering a salary of up to £39,000 per annum, plus paid meal allowance. You will benefit from a 40% discount on food and beverage across the group, daily meals on duty, and access to ongoing training and development and management development programmes. Additional perks include employee recognition schemes, incentives and rewards, staff socials and supplier trips, pension scheme, and a 24/7 Employee Assistance Programme, all within a vibrant and growing hospitality business.
Our Inclusion Commitments
OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence.
Wherever you come from, wherever you are going, we’d love to hear from you.
If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need.
Employee Screening and Eligibility to Work
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location