Nike
Floor Manager (Operations Coach) - NEW NIKE LONDON FLAGSHIP
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Start Date: October 2026
Do you know what we are missing to create the best retail team on the globe? Someone like YOU!
In our NIKE Retail Stores we use special job names for our positions: a department manager is called "Coach".
As our Operations Coach your role is crucial to the effective running of the store. You will be focused on profit and loss control, customer satisfaction, and shrinkage results by overseeing operational aspects. You will drive and inspire your back-of-house team to process stock efficiently and to ensure that the back-of-house environment mirrors the unique energy, passion, and innovation our consumers experience on the shop floor.
Responsibilities
- Managing all daily activities with the operational and back-of-house areas of the store, including cash office, H&S policy and procedures, stock flow and loss prevention, product management, scheduling, and planning
- Lead, coach, drive, and inspire associates within a designated area
- Identify issues and opportunities based on selling and customer feedback
- Assist the Store Manager in delivering a premium consumer and employee experience
- Influences others through persuasion, ability to deliver relevant information with confidence, and build a strong network of relationships
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What You Get
- Attractive salary that evolves with the market and experience
- Opportunity for receiving monthly bonus payments
- Attractive online and in-store employee discounts
- Attractive Benefits Package, Pension & Share scheme
- Exciting development and career opportunities
- Regular training on leadership, sales, and products
- A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)
- Staff dress to represent NIKE and foster our team spirit
- Access to sports activities
- Opportunities to participate in unique NIKE moments
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What You Bring
- A passion for NIKE and/or love of sport
- Some experience in retail and/or leadership positions
- Very good command of the English language (written and spoken)
- Experience and competency in serving exceptional consumer service
- Ability to coach and develop a strong team
- Strong focus on communication
- Flexibility to work in shifts and on weekends
Watch this video to find out about the atmosphere in our stores and learn more about our store traditions.
Did we arouse your interest and do you want to support us on our mission “To bring inspiration and innovation to every athlete in the world.”? Apply now, easy way online. We are waiting for you!
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location