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Floor Staff
The Scotsman Group – Floor Team Roles
About The Scotsman Group
Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels, and more.
The Role
As a member of the floor team, your primary responsibilities will include:
- Providing consistently excellent customer service.
- Involvement in all aspects of service:
- Setting up for service.
- Serving customers seamlessly.
- Liaising with kitchen staff.
- Cleaning down after service.
- Actively promoting sales to maximise customer spend.
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The Person
The ideal candidate will have:
- Previous experience in a similar role.
- A dynamic personality, with teamwork as a key strength, especially in a fast-paced and social environment.
- Availability to work flexible shifts, including evenings and weekends as required by the business.
What We Offer
As part of Scotsman Hospitality, employees enjoy a comprehensive benefits package including:
- TRONC electronic tips – Staff retain 100% of tips earned in venues.
- Wagestream – Access to stream up to 40% of wages as earned, plus automatic savings to support financial stability.
- 30% offline on food and cinema tickets across all Scottish venues.
- Discounts on hotel stays and apartments through the group.
- Access to the Scotsman Perks Benefits Portal.
- Complimentary staff meals while on duty.
- Flexible working opportunities.
- Career development through the Scotsman Steps training programme.
- Refer a Friend Scheme for rewards.
- Additional tailored benefits in our hospitality staff portal.
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