Manchester City Council
FM Area Lead
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Working Hours: 35 Hours Per Week
Contract Type: Full-Time, Permanent
Closing Date: 06 August 2026
Closing time: 11.59pm
Interview Method: Face to Face
Legal Right to Work: In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment
Use of Artificial Intelligence (AI): Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action
This role is subject to -
2 References - where possible we require 3 years' history.
Facilities Management within Manchester City Council plays a key role in keeping our buildings safe, clean and compliant for services to do great work. The role of the FM Area Lead is an exciting opportunity for candidates that like working in an operational and fast paced environment, can find innovative solutions to complex challenges and exceeds in working as a team.
Based in either Workplace Support or Workplace Delivery, the responsibilities include, but are not limited to:
Workplace Support
- Building Support - Planned preventative maintenance including Statutory Compliance, reactive repairs, quoted minor works, Asbestos and Legionella Management and Health and Safety
- Security - provision of security services including static guarding, keyholding, incident response, temporary asset protection and CCTV Data Controller.
- Contract Management of Commercial waste and recycling, window cleaning, Confidential waste management and pest control.
- Delivery and management of a Corporate FM Helpdesk function
Workplace Delivery
- Housekeeping - Internal cleaning within the operational estate, provision of cleaning consumables and porters and grounds maintenance.
- Stakeholder management and engagement - Support of the operational delivery of the Councils key principle buildings
- Customer Support - Provision of customer reception services across the Town Hall Complex
- Business Support function
The successful candidate will join a team of Facilities Management professionals driving forward a high standard of FM services ensuring safety and compliance through operational excellence.
For an informal discussion, please contact the hiring manager, Brian Ross, at 07919 552 827 or brian.ross@manchester.gov.uk to arrange a convenient time to discuss the role.
We would love to hear from you if you have experience of:
Essential requirements for the role:
- Communication: able to effectively transfer key and complex information to all levels of staff, adapting the style of communication as necessary and ensuring that this information is understood.
- Planning and Organising: Sets clearly defined objectives, plans activities and projects well in advance and takes account of changing circumstances; identifies and organises resources and manages time effectively monitoring performance against milestones and deadlines.
- Problem Solving and Decision Making: Ability to react to immediate problems of a highly complex nature with associated risk factors and deliver pragmatic solutions sometimes under extreme pressure.
- Strategic Thinking: Evidence of thinking cross-functionally and cross-organisationally, beyond one’s own professional areas of specialism is important as is the ability to conceptualise new, collaborative ways of achieving shared goals.
- ICT Skills: Ability to specify and apply appropriate analytical techniques and report results to clients and management.
- Financial Management: Ability to represent the organisation at a senior level in financial, commercial and general management relationships with other organisations in both public and private sectors.
- Commercial Skills: Excellent commercial skills to manage successful tender, evaluation and acquisition process. Highly developed communication and relationship management skills to identify and manage the relationships with external partners and stakeholders.
- People Management: The ability to manage a complex range of service areas within a large and significant department and multiple priorities with confidence. Key to success includes being able to maintain focus and objectivity under various conditions and skill in managing and maintaining a multi-priority workload, progressing various strategies and plans over the long term concurrently with an ability to maintain sound judgement under competing priorities and pressure.
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Desirable requirements that would be useful in this role:
- Substantial experience of working within a Facilities Management environment
- A proven track record of successfully managing services at a senior level in a trading environment and delivering a financial return.
- A sound understanding of the context within which a trading service operates both within and external to local authorities.
- NEBOSH General Certificate or willingness to work towards it.
We’re the local council for one of the UK’s most vibrant and diverse cities.
Working for Manchester isn’t just a job - it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.
Our Manchester Is Our Vision For a Fairer, Greener, And Healthier City - a Vision Shaped By The People Of Manchester. It Guides Everything We Do At The Council And Is Brought To Life Through The Our Manchester Behaviours
- We take time to listen and understand
- We work together and trust each other
- We show that we value our differences and treat each other fairly
- We ‘own it’ and we’re not afraid to try new things
- We’re proud and passionate about Manchester
Benefits We Offer
- Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks during our annual leave purchase period.
- A buzzing pension - You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
- Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
- Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
- Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
- A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
- Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.
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Creating an Inclusive Team at Manchester City Council
At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.
Support During the Process
- Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
- Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone.
Guaranteed Assessment Scheme
Requirements
We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below:
- Members of the Armed Forces and veterans
- Are currently in care, or have previously been in care.
- If you consider yourself to be disabled or if you have a long-term condition
- Have you completed the GM Elevate (Leadership Development) Programme or any MCC positive action programmes?
When You Join Us
We’re a Disability Confident Employer, Offering
- A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.
- Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.
- A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.
For more information about the role or any adjustments, email jobs@manchester.gov.uk.
What We Will Need From You If You're Successful
In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.
Pre-Employment Checks
If you are successful in securing a position with us, the pre-employment checks required will depend on the role you’ve applied for, see the top of the advert for details.
These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve.
Other Relevant Information
We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however,
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