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Joshua Robert

FM Operations Manager

Sittingbourne
£55k – £65k/yr
Posted about 17 hours ago
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FM Operations Manager | Commercial Real Estate

📍 Location: Sittingbourne, Kent
💰 Salary: £55,000 – £65,000 + Benefits
🕘 Hours: Monday to Friday | 9:00am – 5:30pm

I’m working with a leading commercial property and facilities management business to recruit an experienced FM Operations Manager for a major commercial estate.

This is a hands-on FM Operations role with responsibility for the day-to-day running of the estate, alongside broader oversight of service delivery, contractor performance, compliance, projects and occupier experience.

The successful candidate will combine strong operational FM experience with good technical awareness and the ability to build effective relationships with clients, occupiers, contractors and site-based teams.

Key Responsibilities

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I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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  • Leading day-to-day FM operations across the estate
  • Managing hard and soft FM services, including maintenance, security and cleaning
  • Overseeing contractor performance and driving improvements in service delivery
  • Building strong relationships with the client, occupiers and key stakeholders
  • Supporting FM budgets, forecasting, management and reconciliation
  • Providing operational support and oversight of reactive FM issues
  • Ensuring Health, Safety and Environmental compliance, including ISO 14001 and ISO 45001 requirements
  • Producing and presenting client and management reports
  • Managing and developing site-based team members
  • Supporting projects and operational improvements across an estate undergoing change

We’re looking for someone with:

  • Strong experience in FM Operations, Estates Management or a similar operational environment
  • Good technical awareness and strong exposure to hard services delivery
  • Experience managing both hard and soft service contractors
  • Strong client, tenant and occupier engagement skills
  • A practical approach to problem-solving and decision-making
  • Excellent communication, organisation and reporting skills
  • IOSH and/or IWFM membership or qualifications
  • Experience using CAFM systems and RiskWise would be advantageous

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This is an excellent opportunity for an experienced FM Operations professional who enjoys taking ownership of a complex estate, improving service delivery and working closely with clients and occupiers.

Interested in finding out more?

Please message me directly or apply confidentially.

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Skills

FM Operations
Estates Management
Technical Awareness
Hard Services Delivery
Client Engagement
Problem-Solving
Decision-Making
Communication
Organisation
Reporting
Health and Safety Compliance
Environmental Compliance
CAFM Systems
RiskWise
Contractor Management
Service Delivery Improvement

Location

Sittingbourne, England, United Kingdom

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