Valor Hospitality
Food and Beverage Assistant
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Food and Beverage Assistant
Food and Beverage Assistant – Holiday Inn London - Gatwick Airport
Salary & Hours
£15,862.08 per annum / £12.71 per hour, 24 hours per week across 3 days Get paid for doing what you love, plus loads of rewards, benefits, and the chance to learn new skills.
About the Role
We are seeking a dedicated and enthusiastic individual to join our team as a Food and Beverage Assistant. As a key part of the guest experience, you’ll deliver exceptional service, ensuring our guests have a memorable dining experience during their stay.
Are you passionate about hospitality and customer service? Do you thrive on providing top-notch service with a smile? If so, we’d love to hear from you!
Key Responsibilities
- Assist in the preparation and serving of food and beverages in an efficient and pleasant manner
- Maintain cleanliness and organisation of dining areas, adhering to health and safety standards
- Provide excellent customer service, including:
- Addressing guest inquiries
- Resolving complaints promptly and professionally
- Support the Food and Beverage team with operational duties, such as:
- Setting up and clearing tables
- Restocking supplies
- Assisting with inventory management
- Contribute to event coordination and execution for special functions
- Ensure all dining areas are well-stocked and impeccably presented at all times
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Desired Skills & Experience
While previous experience in hospitality is desirable, it’s not mandatory. We’re looking for:
- Exceptional communication and interpersonal skills
- The ability to work in a fast-paced environment, handling multiple tasks efficiently
- A strong attention to detail with a commitment to high standards
- Flexibility to work across evening shifts, weekends, and holidays
Benefits That Matter
Here’s how Holiday Inn South Africa rewards and supports you:
Exclusive Discounts & Savings
- Exclusive discounts for you, your friends, and family
- Teammate rates at UK hotels (from just £30 Bed & Breakfast)
- 50% discount on dining in our restaurants and bars
- 24% discount for friends and family on stays
- Free meals while on duty – because looking after yourself keeps you at your best
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Your very own career expert that helps elevate your application to the next level.
Wellbeing & Financial Perks
- Access to high-street discount schemes (shops, experiences, and more)
- Up to 40% off a range of bikes through our Cycle To Work Scheme
- £250+ refer-a-friend bonuses for successful recommendations
- A calendar of wellness activities, including:
- Healthy lunches
- Wellbeing walks
- “Payday treats”
- Annual #HealthyHabits campaign
- Employee Assistance Programme – free, confidential advice 24/7 for you and your family on physical, mental, or financial wellbeing
- Healthcare Cash Plan options from just £5/month
Career Growth & Recognition
- Fully funded apprenticeship programmes
- Internal development programmes to help you grow within the role
- Monthly and annual service awards to recognise and celebrate your achievements
Join Our Team
We’re an equal opportunities employer, committed to welcoming applications from all suitably qualified candidates regardless of race, sex, disability, religion/belief, sexual orientation, or age.
Passionate about hospitality? Apply now and be part of a team that loves what they do!
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Jessica, London
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