Valor Hospitality
Food and Beverage Assistant
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Food and Beverage Assistant
Occasional Worker Agreement – Casual
Location: Hilton Garden Inn Birmingham
Role: Food and Beverage Assistant
Get paid for doing what you love, enjoy rewards and benefits, and develop new skills while earning.
Do you enjoy hospitality and customer service? As a Food and Beverage Assistant here at Hilton Garden Inn Birmingham, you’ll be at the heart of our guest experience, delivering exceptional service and ensuring a memorable dining experience for our guests.
About the Role
We’re looking for a dedicated and enthusiastic individual with a passion for customer service and hospitality.
Key Responsibilities
- Assist in the preparation and serving of food and beverages to guests, while maintaining efficiency and a pleasing experience.
- Ensure cleanliness and organisation of dining areas, complying with health and safety standards.
- Deliver excellent customer service, including addressing guest inquiries and resolving complaints promptly and professionally.
- Support the Food and Beverage team in operational duties such as setting up and clearing tables, restocking supplies, and assisting with inventory management.
- Assist in coordinating and executing events and special functions.
- Maintain impeccable presentation of areas, ensuring they are well-stocked at all times.
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Desired Skills and Experience
- Previous experience in hospitality or a similar role is desirable but not mandatory.
- Exceptional communication and interpersonal skills.
- Ability to work in a fast-paced environment and efficiently manage multiple tasks.
- Strong attention to detail, with a commitment to delivering high standards.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
Benefits
- Exclusive discounts for you, your friends, and family.
- 50% off dining in our restaurants and bars.
- £30 (B&B) discounts at our UK hotels, including Valor team member rates.
- 50% off dining in bars and restaurants on duty.
- Free meals while working to keep you energised.
- Highstreet discounts on shops, experiences, and more.
- +40% savings on bikes through our Cycle To Work Scheme.
- Refer-a-friend bonus, starting at £250.
- Wellness support, including:
- A calendar of wellness activities (healthy lunches, wellbeing walks, and finishing bonus rewards).
- Annual #HealthyHabits campaign.
- Free Employee Assistance Programme, providing 24/7 confidential advice for physical, mental, and financial wellbeing.
- Healthcare Cash Plan options, as low as £5/month (additional cover).
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- Career development opportunities, including:
- Fully funded apprenticeship programmes.
- Internal development programmes.
- Monthly and annual service awards to recognise and reward your achievements.
Join Our Team
We are equal opportunity employers and welcome applications from all suitably qualified individuals, regardless of race, sex, disability, religion/belief, sexual orientation, or age.
Apply today and get involved in delivering outstanding guest experiences!
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