The Coaching Inn Group
Food and Beverage Assistant
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Food & Beverage Assistant
The Pheasant, Kelling, near Holt, Norfolk (NR25 7EG)
Join Our Team
Nestled on the North Norfolk coast, The Pheasant is an elegant country hotel offering exceptional hospitality in a stunning setting. Recently renovated, our bar, restaurants and boutique accommodation combine timeless charm with outstanding food, warm service and memorable guest experiences.
As part of the award-winning Coaching Inn Group, recently recognised as Which? Hotel Group of the Year, we're looking for enthusiastic and friendly Food & Beverage Assistants to join our passionate team.
What You'll Be Doing
As a Food & Beverage Assistant, you'll play a key role in creating memorable experiences for our guests by:
- Providing warm, friendly and professional customer service.
- Serving food and beverages in our restaurant, bar and outdoor dining areas.
- Preparing tables and ensuring all dining areas are clean, welcoming and beautifully presented.
- Taking food and drink orders accurately and efficiently.
- Working closely with the kitchen and front-of-house teams to deliver exceptional service.
- Maintaining high standards of cleanliness, hygiene and food safety.
- Helping create a welcoming atmosphere that encourages guests to return.
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About You
We're looking for someone who:
- Has a positive, can-do attitude and enjoys working with people.
- Delivers excellent customer service with confidence and enthusiasm.
- Works well as part of a team in a busy hospitality environment.
- Is reliable, flexible and willing to learn.
- Previous hospitality experience is welcomed but not essential—full training will be provided.
Why Join Us?
At The Coaching Inn Group, we believe our people are at the heart of everything we do. We offer:
- A genuine commitment to work-life balance and flexible working.
- A Tronc scheme with 100% of gratuities shared weekly through TipJar.
- Award-winning training and career development programmes.
- Hero of the Month and Hero of the Year recognition awards.
- Up to 50% discount on food across all Coaching Inn Group hotels.
- 50% discount on accommodation.
- Our popular £1 annual hotel stay benefit.
- Employee Assistance Programme and wellbeing support.
- Opportunities to grow your career within an award-winning hospitality group.
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About The Pheasant
Rooted in the history of Kelling and surrounded by woodland, heathland and the spectacular North Norfolk coastline, The Pheasant offers guests a peaceful retreat where history meets nature.
Our chefs champion the very best local produce, with menus showcasing Norfolk meats, smoked seafood, artisan cheeses, local ales, exclusive Pheasant gins and award-winning regional wines. Every visit is enhanced by genuine hospitality from our welcoming team.
If you're passionate about delivering exceptional service and want to be part of an award-winning team in one of Norfolk's most beautiful hotels, we'd love to hear from you.
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