LQ Resorts
Food and Beverage Team Member
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Description
Location: Northney Road
Rate - £8.00 (16-17) £10.85 (18-20) £12.71 (21+)
Working in our Waterside Restaurant
An exciting opportunity has arisen for a Food and Beverage Assistant (F&B) to join our F&B Team. The successful applicant will assist in providing a warm, friendly, and efficient food and beverage service to our guests, ensuring exceptional service standards are delivered and maintained at all times in line with our guest expectations, whilst maintaining maximum revenue and guest expectations.
About The Role
Roles and Responsibilities
- Assist in creating a warm and welcoming environment for our guests
- Assist in the set-up, preparation, and provide service duties for restaurants/ functions / conferences as required
- Ensure that guests are greeted, seated and provided with menus promptly
- Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times
- Ensure Food and Beverage departments are ready for service and ensure the areas are left ready for the next shift
- Familiarise yourself with menus and as much information about the food and beverage offering available in order to answer any questions guests may have
- Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately
- Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is maintained at all times
- Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner
- Maintain a good standard of food safety, allergen and hygiene
- Ensure the food and beverage areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required
- Deal with guest comments in a friendly and efficient manner, ensuring guest satisfaction and expectation at all times and ensure that any guest complaints and positive comments are reported to management
- Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures
- Prepare all back of house service points with regard to expected numbers for breakfast, lunch or dinner requirements as necessary
- Cleaning and maintaining equipment, glassware, crockery and cutlery
- Ensure that all front of house and guest areas are well maintained at all times
- Maintain high standard of personal appearance and hygiene including wearing and maintaining a clean uniform at all times
Previous Experience preferred
Key skills
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Confident and approachable
- Good team work and can work well alone
- Good time keeping and attendance
- Calm under pressure during busy periods
- Excellent selling and customer service skills
- Can use own initiative and problem solve
- Resilience and calm attitude when dealing with face to face complaints
All staff Key Performance Measures
Our values underpin everything we do here at Lion Quays, staff should ensure that these are at the forefront of what they do day to day.
- To focus on the guest experience at all times and continually strive to delight time after time
- To see each guest as part of a long-term relationship not a one-time event
Attitude
- Polite, friendly and engaging personality
- Helpful to guests requiring assistance
- Respectful
- Positive ‘can-do’ attitude
- To create a team that is enthusiastic, consistent and committed in the workplace that encourages an open honest and supportive culture, by working together to create excellence.
- To create an organisation with high integrity, that recognises potential and success, that both guests and employees want to be part of, and associated with
- To encourage our team to contribute to excellent working conditions for all
- To gain a reputation for delivering financial performance and being consumed and enthralled about business.
Benefits
LQ Resorts Will Offer You a Fantastic Working Environment With Plenty Of Opportunity To Make a Difference Each Day. In Addition, You Will Receive
- Discounts across the resort, including family and friends
- Free onsite parking
- Progression and career development opportunities.
- Pension Scheme
- Free staff meals
- Free gym membership
- Access to wellness programmes
- Share of Resort’s service charges on monthly basis
- Extra days holiday after 2 years
Skills Needed
About The Company
About Us
Langstone Quays Resort sits on the beautiful and historic Chichester harbour, on the northern tip of Hayling Island in the heart of the Hampshire coastline.
Langstone Quays has been lovingly and thoughtfully refurbished, creating a unique blend of amazing experiences throughout across unrivalled hotel, restaurant, leisure, meeting and event spaces
Lion Quays Resort sits on the beautiful and historic Oswestry waterways, on the banks of the Llangollen Canal in the heart of the Shropshire countryside.
Lion Quays has been lovingly and painstakingly built from the ground up, creating a unique blend of amazing experiences throughout the Resort, across unrivalled hotel, restaurant, spa, leisure, meeting and event spaces.
Ufford Park Resort is nestled in the beautiful and historic parkland, on the heritage Suffolk Coast
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Ufford Park boasts elegant and modern accommodation, an award winning golf course, Suffolk’s only two-tiered driving range and new spa and club A unique blend of amazing experiences throughout the Resort, across unrivalled hotel, restaurant, spa, leisure, meeting and event spaces.
Company Culture
Why LQ Resorts?
Our Company
LQ is a family run, collection of quality destination led Hotel Resorts.
Its family ethos, values and vision are well known to those who choose to spend their quality time with us.
LQ Resorts work incredibly hard to put the guest experience at the heart of all it does and to develop long term relationships with our guests and never seeing them as a one- time event.
A passion for hospitality is supported by the obsession with developing the very best services and facilities for our guests, delivered by an enthusiastic, enthralled team within an open, honest and supportive culture, working together to create excellence.
Our Values
- To see each guest as part of a long-term relationship, not just a one-time event
- To focus on the guest experience at all times and continually strive to delight time after time
- To create a team that is enthusiastic, consistent and committed in a workplace that encourages an open, honest supportive culture, by working together to create excellence.
- To create an organization with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with.
- To encourage our team to contribute to excellent working conditions
Our Employees
Are a vital part of LQ Resorts.
- Supporting our team’s physical and mental health
- Providing free gym membership
- Delivering employee recognition programmes to reward hard work and effort.
- Creating an environment that supports the development of skills, knowledge, qualifications and career progression
- Discounts across all Resorts, to encourage leisure time
Required Criteria
- Good standard of education and willing to learn
- Experience of dealing with people
- Great attention to detail and Excellent standards of Customer Care
- Excellent communication, both written and verbal
- Reliable and able to work under pressure as a team or alone
- Good Time keeping and attendance
- Flexible approach to work
- Excellent standard of personal appearance and hygiene.
- Able to follow instruction
Desired Criteria
- Thrives on routine daily tasks
- Good problem-solving skills
Closing Date
Saturday 15th August, 2026
Contract Type
fulltime
Salary
From £8.00 Hourly to £12.71 Hourly
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills