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Food and Beverage Team Member Apprentice

SAXMUNDHAM
£12.5k/yr
Posted 1 day ago
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Food & Beverage Team Members

Food & Beverage Team Members are at the heart of the hospitality experience. They prepare and serve a wide range of food and drinks, from coffees to cocktails, ensuring every customer enjoys smooth, friendly, and efficient service.

Wage

  • £12,480 for your first year, then could increase depending on your age
  • National Minimum Wage rate for apprentices
  • Minimum wage rates (opens in new tab)

Training Course

  • Production chef (level 2)

Hours

  • Able to work flexibly, including weekends and evenings around wedding/event bookings.
  • 30 hours a week

Start Date

  • Monday 7 September 2026

Duration

  • 1 year

Positions Available

  • 1

What You'll Do at Work

  • Welcome and look after guests across the bistro, restaurant, and event/wedding spaces
  • Take food and drink orders and provide table service to a high standard
  • Set up and clear down dining and bar areas before and after service
  • Support the smooth running of weddings and events, including hospitality for guests
  • Handle payments accurately using the till/EPOS system
  • Follow food hygiene, health & safety, and licensing requirements at all times
  • Support colleagues across the wider hospitality team as needed

Where You'll Work

  • POTTON HALL
  • BLYTHBURGH ROAD
  • WESTLETON
  • SAXMUNDHAM
  • IP17 3EF

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training Provider

  • SUFFOLK NEW COLLEGE

Training Course

  • Production chef (level 2)

What You'll Learn

Course Contents

  • Prepare and cook pre-portioned fresh and frozen meat, fish, and poultry to business standards.
  • Prepare and cook fresh and frozen fruit and vegetables to business standards.
  • Prepare salad vegetables to business standards.
  • Cook poached, simmered, steamed, boiled, braised, stewed, baked, grilled, and fried dishes.
  • Regenerate dried and frozen ingredients and dishes.
  • Undertake stock control, storage, and rotation.
  • Communicate professionally with colleagues, line managers, stakeholders, and customers.
  • Work as part of a team to support service delivery.
  • Follow specifications to produce, portion, and present food.
  • Manage own time to ensure allocated tasks are completed.
  • Use techniques for maintaining good mental health and wellbeing to support self and others, including asking for and giving help with daily tasks.
  • Use feedback to improve own performance.
  • Prepare and close down an area for service.
  • Use problem solving techniques to resolve routine and non-routine issues within scope of own role.
  • Maintain prep and par levels according to business need.
  • Clean and maintain manual and electrical food-preparation and cooking tools, equipment, and technology.
  • Follow standard operating procedures to select and safely use appropriate knives and boards for the task, for example red handled knife and red board for raw meat.
  • Monitor and record food temperatures and manage allergens during preparation, cooking, holding, and serving.
  • Apply hygiene management techniques to maintain a safe clean work environment, for example COSHH, personal hygiene, and uniform.
  • Reduce the waste of resources, acting to measure and reduce plate waste, exercise portion control, and maximise yield.
  • Comply with health and safety legislation, regulations, guidelines, and procedures, including stress management.
  • Follow equity, diversity, and inclusion legislation and organisational policies.
  • Deliver to key performance indicators to support the production, performance, and budget within own area of responsibility.
  • Use manual and electrical food-preparation and cooking tools, equipment, machinery, and technology.
  • Prepare and cook pre-portioned fresh and frozen meat, fish, and poultry to business standards.
  • Prepare and cook fresh and frozen fruit and vegetables to business standards.
  • Prepare salad vegetables to business standards.
  • Cook poached, simmered, steamed, boiled, braised, stewed, baked, grilled, and fried dishes.
  • Regenerate dried and frozen ingredients and dishes.
  • Undertake stock control, storage, and rotation.
  • Communicate professionally with colleagues, line managers, stakeholders, and customers.
  • Work as part of a team to support service delivery.
  • Follow specifications to produce, portion, and present food.
  • Manage own time to ensure allocated tasks are completed.
  • Use techniques for maintaining good mental health and wellbeing to support self and others, including asking for and giving help with daily tasks.
  • Use feedback to improve own performance.
  • Prepare and close down an area for service.
  • Use problem solving techniques to resolve routine and non-routine issues within scope of own role.
  • Maintain prep and par levels according to business need.
  • Clean and maintain manual and electrical food-preparation and cooking tools, equipment, and technology.
  • Follow standard operating procedures to select and safely use appropriate knives and boards for the task, for example red handled knife and red board for raw meat.
  • Monitor and record food temperatures and manage allergens during preparation, cooking, holding, and serving.
  • Apply hygiene management techniques to maintain a safe clean work environment, for example COSHH, personal hygiene, and uniform.
  • Reduce the waste of resources, acting to measure and reduce plate waste, exercise portion control, and maximise yield.
  • Comply with health and safety legislation, regulations, guidelines, and procedures, including stress management.
  • Follow equity, diversity, and inclusion legislation and organisational policies.
  • Deliver to key performance indicators to support the production, performance, and budget within own area of responsibility.
  • Use manual and electrical food-preparation and cooking tools, equipment, machinery, and technology.

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  • Food and Beverage Team Member Standard
  • English and maths (if required) Level 2

Desirable Qualifications

  • GCSE in:
    • English or Equivalent (grade A-C or 9-4)
    • Maths or Equivalent (grade A-C or 9-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

About Potton Hall

In a world that rarely slows down, Potton Hall offers space to pause, breathe, and feel renewed. Set within the heart of the Suffolk countryside, our hotel is a peaceful retreat where nature, comfort, and thoughtful hospitality come together. Our boutique accommodation blends rustic rural character with warm, African-inspired design, creating spaces that feel both grounding and quietly luxurious. Wake to birdsong, soft morning light, and open landscapes, and begin your day surrounded by calm. Set within ten acres of Suffolk countryside, we offer a place where rest, nature, and hospitality come together.

https://potton-hall.co.uk/ (opens in new tab)

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Upon completing the apprenticeship, you could advance to a Level 3 apprenticeship, which can further lead to Level 4 apprenticeships. Additionally, there are opportunities to specialise in areas such as wine expertise, event coordination, or bar and restaurant management.

Contact Information

The contact for this apprenticeship is:

  • SUFFOLK NEW COLLEGE
  • Catherine Townsend
  • apprenticeshipapplication@suffolk.ac.uk

Reference Code

  • VAC2000043341

Application Deadline

Closes in 25 days (Monday 17 August 2026 at 11:59pm)

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Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Presentation skills
Administrative skills
Number skills
Logical
Team working
Initiative
Friendly
Willingness to learn
Professional
Calm under pressure
Reliable
Good time keeping
Good work ethic
Food hygiene
Health & safety
Licensing requirements
EPOS system
Stock control
Food preparation
Cooking
Menu planning
Menu costing

Location

Potton Hall, Blythburgh Rd, Saxmundham IP17 3EF, UK

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