Hand Picked Hotels
Food & Beverage Assistant
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Food & Beverage Assistant
Food & Beverage Assistant – Crathorne Hall Hotel
Location: Yarm, North Yorkshire, TS15 0AR
Salary: Starting at £13 per hour + service charge + excellent colleague benefits
Job Type: Full-time | Permanent | 5 days out of 7
About the Role
We are looking for a knowledgeable and enthusiastic Food & Beverage Assistant to join Crathorne Hall Hotel, part of Hand Picked Hotels.
Crathorne Hall offers an exceptional environment for professionals who want to be part of something truly special. With its Edwardian grandeur, breathtaking views, and award-winning service, working here means becoming part of a story that spans generations.
Whether you’re working in the kitchen, front of house, events, housekeeping, or management, you’ll find yourself surrounded by a passionate, welcoming team who support one another and take pride in everything they do.
As part of this team, you will help create unforgettable moments for guests as they explore our tranquil grounds, celebrate special events, and enjoy our personalised service—as service, excellence & consistency are at the heart of everything we do.
If you love hospitality, thrive in a supportive environment, and enjoy making a real difference, Hand Picked Hotels provides an inspiring place to grow your career.
** responsibilities**
As a Food & Beverage Assistant, your role will include:
- Supporting the smooth delivery of food and drink service, ensuring tables are beautifully set, service stations are fully stocked, and offerings are presented with care and consistency.
- Maintaining high standards in dining areas, bars, and service spaces with meticulous attention to detail.
- Working confidently on the floor alongside colleagues to deliver unforgettable guest experiences.
- Ensuring a consistent and exceptional service standard that upholds our reputation for outstanding hospitality and quality.
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This role operates 5 days per week, including weekends on a rota basis, typically 40 hours per week, with flexibility accommodating where possible.
Requirements
We are looking for a proactive and enthusiastic candidate who:
- Has previous restaurant, bar, or food and beverage experience.
- Takes pride in delivering high-quality, personalised service that exceeds guest expectations.
- Is a hardworking team player with the confidence and adaptability to thrive in a fast-paced, busy hospitality environment.
** Who We Are**
Hand Picked Hotels, founded in 2001 by Julia Hands MBE, remains a family-owned group with 21 unique luxury country houses and coastal retreats. Each property is handpicked for its individuality and stunning location—from Scottish estates to Channel Island retreats, offering everything from countryside views to coastal beauty.
At the heart of every hotel lies curated personalised service, ensuring each stay is memorable and uplifting. While each property’s nature differs, all follow a commitment to community, individuality, care, and continuous improvement.
Hand Picked Hotels also prioritises sustainability, with all properties holding Green Tourism accreditation—celebrating environmental progress, local partnerships, and ethical responsibility.
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What’s in it for you?
- Competitive pay: £13 starting with incremental reviews based on performance.
- Service charge share, encouraging team recognition.
- Inclusive, supportive culture that celebrates long-term friendships and diversity.
- Career development with in-house and external training, including apprenticeships and industry certifications.
- 28 days holiday per year, rising to 33 days with length of service (including bank holidays).
- Uniform and meals provided during shifts.
- Free onsite parking (where applicable).
- Employee Assistance Programme for wellbeing support.
- Enhanced pension scheme, sick pay, and life assurance.
- Online retail discount platform with savings across thousands of high-street retailers and restaurants, plus access to a health and wellbeing platform.
- Discounted stays at Hand Picked Hotels, plus meal, drink, spa and product discounts.
- Annual ‘Loyalty Awards’, including afternoon teas and overnight stays.
- Introduction bonus for new colleague referrals.
- Colleague of the Month awards, leading to our annual awards ceremony.
- Regular team gatherings and appreciation events.
Join Hand Picked Hotels Today
If you’re a seasoned Food & Beverage Assistant looking for a luxury hotel career, take the next step with Crathorne Hall Hotel. Apply now to become part of a passionate team that is committed to making every stay unforgettable.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
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