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Food & Beverage Assistant - Hilsea Lido
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Food & Beverage Assistant - Hilsea Lido
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Team Member – Hilsea Lido
Location: Portsmouth Salary: £12.71/hour, Casual Contract Hours: Part-time/Full-time (flexible hours including evenings & weekends)
You'll be working across all four of our buzzing food and beverage units—from serving delicious coffee in the café to flipping burgers, scooping ice cream, and keeping our grab-and-go kiosk stocked. No two days are the same, and that's what makes this role so exciting!
This is your chance to join a team that's OPEN. BRAVE. DIRECT.—and help us create unforgettable experiences for every guest who walks through our doors.
What Makes Your Day Amazing:
Every shift brings new faces, new challenges, and plenty of fun as you:
Create Memorable Moments
- Greet every guest with a warm smile and make them feel welcome
- Serve food and drinks quickly, accurately, and with genuine care
- Handle questions and requests with positivity and professionalism
- Spot opportunities to go the extra mile and make someone's day
Work Across All Units
- Jump between the Café, Burger Kitchen, Ice-Cream Unit, and Kiosk as needed
- Prepare food and drinks following our high standards and safety procedures
- Master allergen awareness and food handling—keeping everyone safe
- Keep displays looking fresh, inviting, and fully stocked
Keep Things Running Smoothly
- Maintain spotless service areas that guests love to visit
- Clean and sanitise equipment, surfaces, and back-of-house areas
- Support stock rotation and help reduce waste
- Assist with events and special setups when needed
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Champion Safety & Standards
- Follow all health & safety, fire safety, and food hygiene procedures
- Report any hazards or concerns immediately—no exceptions
- Stay calm and maintain high standards even during busy rushes
- Work as part of a supportive team that has each other's backs
Our Values Drive Everything We Do:
- CUSTOMER FIRST: Customers are at the heart of everything we do. Our aim is to deliver an exceptional customer experience in a safe and inclusive environment.
- MAKE IT HAPPEN: We have a 'can do' attitude, take ownership for innovation, and consistently provide great service.
- OUR PEOPLE, OUR SUCCESS: We work with those passionate about open water swimming and intent on providing world-class experiences.
About You...
More than anything, we're looking for people who bring positive energy and share our passion for creating something special:
Your Energy Shows
- Friendly, reliable, and genuinely enthusiastic about great service
- Natural people person who enjoys making connections
- Team player who takes pride in their work
- Flexible and adaptable—ready to jump in wherever needed
Your Approach Inspires
- Stay calm and efficient even when things get busy
- Take initiative and don’t wait to be told what needs doing
- Support your teammates and celebrate successes together
- Committed to living our values every single day
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What’s in It for You:
Every person makes Hilsea Lido the incredible place it is! Within our energising environment, our talented people work hard but we make sure there's plenty of fun too:
- Competitive pay—fair rates that recognise your contribution
- Flexible scheduling—we work with you to balance work and life
- Full training provided—learn everything you need to succeed
- Staff perks—discounts on food, drinks, and venue services
- Great team culture—supportive colleagues who've got your back
- Growth opportunities—develop your skills and progress your career
- Real impact—be part of something that's transforming Portsmouth's leisure landscape
Ready to Jump In?
We are OPEN. BRAVE. DIRECT. If you're ready to bring your energy, be part of an amazing team, and help create unforgettable experiences for our guests, we want to hear from you!
We believe every person has the right to thrive at work. We're committed to equal employment opportunity and welcome applications from all backgrounds. Should you require any specific accommodations in the recruitment process, please let us know.
Ready to make a splash? We can't wait to meet you!
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