The Alexander Hotel Collection
Food & Beverage Assistant
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Food & Beverage Assistant
Rowhill Grange Hotel & Utopia Spa, Top Dartford Road, Wilington, Dartford, Kent, DA2 7QH
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FOOD & BEVERAGE ASSISTANT
£26,436.80 per annum + monthly service charge payment
The Place
Rowhill Grange Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.
4 Star, Award winning Utopia Spa, 38 bedroom hotel together with the Clockhouse banqueting suite and Pavilion conference venue all within the grounds of 15 acres of beautiful gardens.
Please see our website for a full list of facilities and bedrooms.
The Role
Working in our RG's Grillroom Restaurant (2 Rosette standard) serving food and beverage to residents, spa guests and local visitors. Service for guests covers breakfast, lunch and dinner 7 days per week so candidates must be available for flexible shift patterns across 5 days including weekends
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Offering food and beverage service to dining guests in our fine dining hotel restaurant. 5 days per week, flexible shifts covering breakfast/lunch/dinner service, including weekends
- Preparing the restaurant for service
- Meeting and greeting guests
- Taking guest orders
- Serving food and beverage including alcoholic beverages
- Completing satisfaction checks
- Resolving any service issues
- Presenting bills to guests and taking payment
- Resetting the restaurant at the end of the shift ready for the next service
- Ensuring work area is clean and tidy before departing
You must have smart appearance, excellent communication skills with a passion for guest service and experience within a quality food service hotel/restaurant required
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Benefits
4 weeks holiday rising to 5 weeks with service
8 Bank holidays
Free car parking
Employee uniform
In addition you will benefit from a range of company benefits including:
- Discounted hotel accommodation for yourself and your family at all hotels
- Discounted hair treatments at our two Utopia Spas
- Discount off all food & beverage at all hotels
- Discount of individual treatments booked in our two Utopia Spas
- Discount on retail products in our two Utopia Spas
- Refer a friend staff recruitment scheme
In addition you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday
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