Hand Picked Hotels
Food & Beverage Assistant - Live In
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Food & Beverage Assistant - Live In
Food & Beverage Assistant – Brandshatch Place Hotel & Spa
Location: Longfield, Kent, DA3 8NQ Salary: Starting at £13/hour + service charge + excellence in colleague benefits Contract: Full-time | Permanent | 5 days out of 7 (rota-based, 40 hours/week – flexible where possible)
About the Role
Join the team at Brandshatch Place Hotel & Spa, part of the prestigious Hand Picked Hotels group.
This scenic Kent countryside retreat, just moments from London, combines heritage hospitality with modern luxury. As a Food & Beverage Assistant, you’ll play a key role in delivering exceptional guest experiences, from executive retreats and conferences to unforgettable evenings. Your attentiveness to detail and commitment to excellence, consistency, and teamwork will help create magical moments for our guests.
Perfect for those who love hospitality, thrive in a supportive culture, and want to grow their career in a setting that values personality, leadership, and service.
Key Responsibilities
- Service Excellence:
- Support the food and beverage service across dining rooms, bars, and event spaces.
- Ensure tables are beautifully set, service stations are refreshed, and food/beverage quality meets high standards.
- Guest Care:
- Work confidently as a team player, delivering personalised service with a warm, attentive approach.
- Contribute to the reputation for exceptional hospitality and contemporary British elegance.
- Logistics & Maintenance:
- Monitor supply levels (glasses, cutlery, dishes) and restock efficiently.
- Assist with event preparations, table layouts, and decor to match the occasion.
- Team Dynamic:
- Collaborate closely with colleagues, reinforcing team spirit and collaboration.
- Flexibility to adapt to busy peaks of activity, including weekends and events.
- Range Hours:
- Full-time role (40 hours/week), rotating shifts including weekends.
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What We Offer
- Competitive pay: Starting at £13/hour with annual pay reviews and service charge shares.
- Exclusive benefits:
- Uniform and meals on shift provided.
- Complimentary spa/gym access (where applicable).
- 28 days holiday (rising to 33 days with tenure) + bank holidays.
- Free onsite parking (where applicable).
- Investment in your growth:
- Access to in-house and external training, apprenticeships, and industry credentials.
- Career development supported by a culture that values longevity.
- Des◆cial Appreciation:
- Employee Assistance Programme (wellbeing support).
- Company pension, enhanced sick pay, and life assurance.
- Online retail & health discounts (thousands in savings).
- Discounted hotel stays, F&B, spa treatments.
- Loyalty awards (afternoon teas, overnight stays).
- Referral bonuses for new staff.
- Colleague of the Month and annual brand awards.
- Work-Life Balance:
- Flexible hours accommodated where possible.
- Engaging team gatherings and events.
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We’re Looking For
- Personality & Attitude:
- A proactive, cheerful, and welcoming attitude—your genuine happiness guides our guest interactions.
- High standards of service, with pride in personalised care.
- Experience:
- Previous restaurant/bar or F&B work (either front-of-house or primary trade).
- Confidence in teamwork and ability to perform under pressure.
- Culture Fit:
- Thrives in an environment of leadership and support.
- Embrace sustainability—our Green Tourism ethos drives everything.
About Hand Picked Hotels
Founded in 2001 by Julia Hands MBE, we’re a family-owned luxury group with 21 unique hotels from Scotland to the Channel Islands. Each property:
- Is architecturally distinctive, embodying quxtessentially British charm.
- Combines stunning settings (countryside, sea, woodlands).
- Curates personalised service and memorable experiences through:
- Storytelling in design and welcome.
- Community & team cohesion.
- A commitment to sustainability (Green Tourism award).
Ready to Hand Pick Your Future?
If you’re passionate about shaping luxury hospitality and enjoy making a difference—apply now to join our joyful, high-performing team.
Hand Picked Hotels is an equal opportunities employer—we welcome candidates with UK work eligibility.
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