Hand Picked Hotels
Food & Beverage Assistant - Live in
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Food & Beverage Assistant - Live in
Food & Beverage Assistant – Crathorne Hall Hotel
About Hand Picked Hotels Hand Picked Hotels is a stunning collection of 21 privately owned, luxury country houses and coastal retreats, each carefully selected for their unique charm. With properties spanning Scotland to the Channel Islands, every hotel offers breathtaking scenery—from sweeping countryside to serene beaches and lushi woodlands. Our team ensures unforgettable experiences for every guest, driving repeat returns.
Founded in 2001 by Julia Hands MBE, each property reflects our core values: family, individuality, community, and care. Together, we deliver a hand-picked experience for both guests and employees.
The Role at Crathorne Hall Hotel
We are now recruiting for a Food & Beverage Assistant at Crathorne Hall Hotel, a luxurious 1906-stately home in North Yorkshire, renowned for its Leven Valley views and Yorkshire Moors proximity. This stunning lodge exudes grandeur, warmth, and elegance—perfect for guests seeking a magical escape in the British countryside.
Key Responsibilities
As a Food & Beverage Assistant, you will:
- Prepare food and beverage service areas to Hand Picked Hotels standards, maintaining flawless presentation.
- Master menu knowledge, including:
- Main ingredients, allergens, and preparation methods
- Accurate product descriptions with tailored guest recommendations
- Collaborate enthusiastically with the team to achieve departmental goals.
- Maintain a basic-level understanding of the wine list and stock availability.
- Familiarise yourself with food and wine matching principles, including:
- Grape varieties
- Predominant flavours
- Inspire yourself and colleagues to deliver passion and joy in every task.
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About You
To thrive in this role, you must:
- Have current experience (or solid knowledge) in food and beverage within a high-quality hotel, restaurant, or hospitality setting.
- Be driven, flexible, and adaptable, willing to assist across departments as needs arise.
- Possess high emotional intelligence to anticipate guest needs, ensuring personalised, outstanding service—delivering magic every time.
- Embrace the Hand Picked philosophy: go above and beyond to create memorable, high-end experiences that guests remember, recommend, and revisit.
Why Join Hand Picked Hotels?
| Benefit | Details |
|---|---|
| Competitive Salary | £13/hour (plus) + incremental reviews and service charge share |
| Flexible Hours | Full-time (40 hrs/week, 5 days/7 including weekends rota-based), adaptable to peaks |
| Live-in Accommodation | Week rent: £77.70 (previously £69.93 for reference—see stipulation below) |
| - | Notes: Includes bills & meals but adjusts per dining arrangements. |
| Pension Scheme | Generous employer contribution through company pension plan |
| Life Assurance Package | Financial security for you and named beneficiary |
| Employee Assistance Program | Accessible mental health/counselling tools designed for life support |
| Sickness Benefit | Paid scheme extending beyond standard insurance coverage |
| Holiday Entitlement | 28 days/year, rising to 33 days with tenure |
| Career Growth | Pathway to apprenticeships (up to Level 7), including WSET 1 & 2 qualifications with our in-house Wine Academy |
| Loyalty Rewards | Annual perk of complimentary afternoon teas or overnight stays |
| Retail Discounts | Unlimited savings via online high-street platforms + health/wellbeing access |
| Community | Foregrounding diversity and inclusion—opportunities to forge permanent friendships with like-minded colleagues |
| Diversity & Inclusion | Equal opportunities employer—We value all backgrounds in creating extraordinary team dynamics |
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Essential Eligibility
- Must be eligible to work/reside in the UK.
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