Delta Hotels by Marriott Waltham Abbey
Food & Beverage Associate
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Food & Beverage Associate
Food & Beverage Associate – Delta Hotels by Marriott Waltham Abbey
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world’s leading hotel brands? We at Marriott International are recruiting for a Food & Beverage (F&B) Associate to join our host team at Delta Hotels by Marriott Waltham Abbey.
Our promise is simple: to create memorable experiences for our guests and to support our associates in every way possible—by nurturing their holistic wellbeing, fostering a sense of belonging, and cultivating a culture of respect, kindness, and collaboration.
About the Role
As a Food & Beverage Associate, you’ll play a critical role in ensuring that every guest leaving our establishment does so feeling well-fed, happy, and eager to return. You’ll:
- Master our full menu, enabling you to offer tailored menu recommendations and enhance the guest experience.
- Provide quick, efficient, and smiling service for all aspects of food and drink orders.
- Resolve issues promptly and professionally to maintain guest satisfaction.
- Contribute to a welcoming environment where guests feel valued and taken care of.
By being part of this role, you have the opportunity to nurture your skills, celebrate your growth, and become a respected member of a team that shares your enthusiasm for hospitality excellence.
Key Responsibilities
Guest Experience & Service
- Take food and beverage orders while making knowledgeable recommendations and strategically upselling complementary menu items.
- Ensure exceptional service is delivered—food and drinks are served efficiently and promptly.
- Promptly check with guests to confirm meals and drinks meet their expectations.
- Address any concerns immediately to deliver resolution and maintain satisfaction.
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Operations & Maintenance
- Prepare and set up the restaurant, buffet, kitchen, and bar for each service period, ensuring everything is ready for guests.
- Maintain high standards of cleanliness across the restaurant, buffet areas, kitchen, and bar to create a pleasant environment.
- Follow accounting and payment procedures correctly for all transactions.
Flexibility & Versatility
- Be versatile in all food and beverage outlets within the hotel, including:
- Restaurant service
- Bar operations
- Room service
- Event operations
Safety, Policies & Teamwork
- Follow all company policies, including safety, security, and confidentiality protocols.
- Report maintenance needs, accidents, or unsafe conditions to management.
- Attend and complete required safety training and certifications.
- Maintain a clean and professional appearance, adhering to uniform policies.
- Treat proprietary information with the utmost discretion and confidentiality.
- Engage with clear, professional communication in every interaction.
- Build and sustain positive working relationships to foster team goals.
- Actively listen and respond to the concerns of coworkers to create an open and supportive environment.
- Adhere to quality standards consistently, every step of the way.
Benefits & Perks
Join the Marriott family and enjoy a rewarding package that prioritises both your professional development and personal wellbeing:
✅ Competitive salary and ongoing personal development investment ✅ Free Meals on Duty – enjoy complimentary meals while at work ✅ Uniform provided – a step above to present your best self ✅ Marriott Explore Discount Card – enjoy savings on stays at 140+ hotels worldwide and benefits across Food & Beverage locations ✅ Participation in pension schemes, including The People’s Pension for your future financial security ✅ Employee Assistance Programme – 24/7 confidential support covering advice on finance, health, stress, and personal challenges ✅ Career development opportunities – advance your career by gaining experience across Marriott's global network through internal transfers ✅ Access to training and development programs, helping you enhance your hospitality skills and progression potential
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About Us
Marriott aims to empower every single guest to be their best self, and we believe the same holds true for our team.
As a brand driven by excellence, sustainability, and innovation, we recognise that our staff are the heartbeat of our success. That’s why we treasure collaboration, integrity, and a shared commitment to doing things right—every single day.
If you believe in elevating customer experiences while building a rewarding career at one of the world’s most recognised hospitality brands, we’d love to have you on board.
Apply today and begin your journey with us: a journey filled with fulfilment, recognition, and opportunities to shine bright.
Note: The duties listed here are not exhaustive but serve as a guide to illustrate the responsibilities involved. Your role may encompass additional tasks as necessary.
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