Millennium Hotel and Resorts UK
Food & Beverage Supervisor
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Food & Beverage Supervisor – Central Hotel
Do you enjoy talking to people and thrive in a fast-paced environment? Are you quick on your feet, both literally and metaphorically, with a polite and friendly attitude? If so, we’d love to meet you!
We’re passionate about delivering excellent food and exciting drinks with style. We’re looking for a dynamic character with a natural flair and a magnetic personality to join us as our new Food & Beverage Supervisor. This role will set the standard for outstanding customer service across all interactions, with a focus on sales growth and cost efficiency.
Key Responsibilities
- Communicate our offerings confidently – Ensuring customers are well-informed about all food and beverage options.
- Handle transactions professionally – Processing cash, card, and room charges accurately, adhering to company guidelines.
- Deliver exceptional customer service – Providing a warm, welcoming experience while addressing guest queries or special requirements.
- Manage team operations –
- Overseeing daily staffing needs, including scheduling and assigning tasks.
- Setting performance and development goals for team members.
- Drive quality and satisfaction – Ensuring the team meets high guest satisfaction standards and profitability targets.
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Requirements
- Prior experience in a food & beverage supervisory or team leader role.
- Strong customer service skills with an attentive, professional approach.
- Ability to work under pressure and collaborate effectively in a large team.
- Ideal candidates will have payment processing experience (preferably using Micros).
- Willingness to work flexible shifts, including breakfast, private events (M&E), and dinner service, with availability for evening and late-night duties.
About the Hotel
The grade II listed Central Hotel, restored with care, dates back to 1884—a stunning boutique gem with a Beatles-inspired vibe. Our individually decorated rooms feature special commissioned artwork and thoughtfully furnised spaces for an unforgettable stay.
About the Group – Millennium Hotels & Resorts
We operate over 120 hotels worldwide, with 21 in Europe, offering gateway access to landmark locations and major business hubs. Our collections—Leng’s, M Social, Millennium, and Copthorne—each deliver a unique experience tailored to different guest preferences.
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What We Offer
A comprehensive benefits package, including:
✔ Life Assurance ✔ Cash Health Plan (optional) ✔ Career development with regular salary reviews ✔ Employee discounted accommodation & global F&B discounts ✔ Apprenticeship/training opportunities ✔ Meals provided on duty ✔ Free/subsidised car parking ✔ Social events, wellbeing, and team activities ✔ Uniform laundering/dry cleaning ✔ Holiday entitlement linked to service length ✔ Refer a Friend scheme
Details vary by location.
Key Information
- Job Type: Full-time, Permanent
- Location: In-person, based at Central Hotel
- Required Experience: 1+ year in food or beverage service (preferred)
- Application Contact: jack.moss@harddaysnighthotel.com
Legal Notice
We are an equal opportunities employer and follow UK employment law. As part of the recruitment process, applicants must provide proof of their right to work in the UK using validated identity checks.
Ready to apply? If this sounds like the right opportunity for you, please share your CV at jack.moss@harddaysnighthotel.com.
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