Mount Royal Hotel Edinburgh by The Unlimited Collection
Food & Beverage Supervisor
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Food and Beverage Supervisor – The Grand Hotel Leicester by The Unlimited Collection
The Grand Hotel Leicester by the Unlimited Collection is seeking a charming and engaging Food and Beverage Supervisor with a passion for service excellence. You will report to the Assistant Food and Beverage Manager, working towards providing our guests with memorable experiences in the restaurant.
Key Responsibilities
The Food and Beverage Supervisor will:
- Assist the F&B Manager in building an effective team through effective leadership and setting the right example
- Train and develop employees, oversee departmental induction, lead monthly department meetings, and manage planning, assigning, and delegating work
- Provide exceptional service by delivering memorable guest experiences, demonstrating full knowledge of products and facilities
- Ensure all daily operational tasks are completed effectively
- Promote collaboration with colleagues to deliver captivating guest experiences
- Enhance the guest experience through proactive problem-solving
- Train and coach staff systematically to meet service standards and product delivery expectations
- Handle guest complaints while adhering to correct procedures
- Drive sales awareness and maximise sales opportunities within the department
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Requirements
To excel as a Food and Beverage Supervisor, we need candidates with:
- Excellent guest engagement skills
- Previous Hospitality Experience
- Strong customer service skills and experience managing customer requests and complaints
- Great organizational, communication, and professional presence
- Ability to adapt to diverse guest expectations in fast-paced environments
- A fluent command of English (additional languages preferred)
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Benefits of Working With Us
We offer a supportive and rewarding work environment with:
- Genuine career progression opportunities
- On-the-job training and access to digital learning resources
- Staff incentives for high performance
About Us
The Grand Hotel Leicester by The Unlimited Collection is owned by Ascott Limited, a globally recognized hospitality group.
At Ascott Limited, we prioritise diversity, equity, and inclusion, creating an environment where everyone’s unique perspective is valued.
Ascott operates across Asia Pacific, Europe, the Middle East, Africa, and the USA, with brands including: Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu, and Yello.
Through Ascott Star Rewards (ASR), guests enjoy exclusive perks and offers at our properties.
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