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The Alexander Hotel Collection

Food & Beverage Supervisor

Surrey
£27k/yr
Posted 4 days ago
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Food & Beverage Supervisor

Barnett Hill Hotel, Blackheath Lane, Guildford, Surrey, GU5 0RF

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F&B Supervisor

Overview
We are seeking an experienced F&B Supervisor to support our Restaurant Manager and Banqueting Manager working across our key food and beverage departments. Supporting with private events, weddings, conferences as well as the daily operation of the bar and restaurant.

£27,000 per annum + monthly service charge payment

  • 4 weeks holiday rising to 5 weeks with service
  • 8 Bank holidays
  • Free car parking
  • Employee uniform

In addition you will benefit from a range of company benefits including:

  • Discounted hotel accommodation for yourself and your family at all hotels
  • Discounted hair treatments at our two Utopia Spas
  • Discount off all food & beverage at all hotels
  • Discount of individual treatments booked in our two Utopia Spas
  • Discount on retail products in our two Utopia Spas
  • Refer a friend staff recruitment scheme

In addition you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday.

Requirements

  • Varying shifts daytimes and evenings 40 hrs, 5 days per week.
  • Ability to work weekends.
  • Food and beverage service experience ideally within a busy restaurant environment.
  • Wine knowledge would be also be desirable
  • Smart appearance, warm personality with good communication skills.
  • You must be a methodical, tidy, and organised worker to ensure service runs smoothly.

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The Role

We are seeking a Food & Beverage Supervisor to run food and beverage service ensuring guests are welcomed and cared for from the minute they arrive in our restaurant and café, and into our private events suites, to the time they leave. Someone with the ability to juggle tasks in a calm organised manner, have a tidy worth ethic and do all that with a constant smile for our guests. You must have the personality and confidence to work alone, as well as the ability to be a team player and motivate the team to deliver success in restaurant and private function areas.

Duties include;

  • Ensuring the restaurant is prepared for service.
  • Meeting and greeting guests.
  • Taking guest orders.
  • Delegating tasks to the team.
  • Coaching employees to develop their skills and ensure service standards are met.
  • Serving food and beverage including alcoholic beverages and wines.
  • Completing satisfaction checks and action all feedback.
  • Resolving any service issues.
  • Presenting bills to non-resident guests and taking payment.
  • Ensuring the restaurant is reset at the end of the shift ready for lunch service.
  • Ensuring work area is clean and tidy before closing.

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The Place

Barnett Hill Hotel, part of Alexander Hotels a private collection of quality hotels of distinction just outside London.

Barnett Hill is a beautiful Queen Anne style property, built in 1905, set within 26 acres of lovingly maintained gardens and woodlands, sitting in the heart of the Surrey Hill area of outstanding natural beauty just outside Guildford, Surrey.

Since its purchase in 2016 this venue has been transformed into a beautiful 4 Star AA Country House Hotel. The Hotel including 56 boutique rooms, suites and residences, are appointed with designer furnishings and are spread across the main Mansion House, Courtyard and Gardener’s Cottage.

Our luxurious Oak Room restaurant, 1905 Bar, Library and a range of sumptuous lounges and private dining rooms, provide dining for all tastes. For wedding, corporate and events guests we have a range of private wedding and conference suites. For those seeking relaxation our Utopia treatments are available in our designated treatment rooms in the hotel

Please see our website for details of the hotel and the facilities.

#foodandbeverage #finedining #waiting #hospitality #restaurantsupervisor

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Skills

Food and Beverage Service
Team Leadership
Wine Knowledge
Guest Relations
Event Management
Staff Coaching
Communication Skills
Organization
Payment Processing
Banqueting

Location

Surrey, England, United Kingdom

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