Hand Picked Hotels
Food & Beverage Supervisor - Live In
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Hand Picked Hotels
Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breathtaking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.
Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community, and care, ensuring a hand-picked experience for every guest and employee.
Food & Beverage Supervisor - Meetings & Events
We are currently recruiting for a Food & Beverage Supervisor with a strong focus on Meetings & Events at Bailbrook House Hotel, part of Hand Picked Hotels.
Live in accommodation is available for this position at just £69.93 per week (inclusive of meals and bills!)
Bailbrook House Hotel is a prestigious luxury country house hotel, steeped in history and located within the beautiful city of Bath. Bailbrook House Hotel has 88 bedrooms spread across the Mansion House and Court and has been awarded 4 Silver stars by the AA. It is a popular venue for relaxing weekends away or for weddings and events.
The Role
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The role of a Food and Beverage Supervisor involves preparing food and beverage service areas to Hand Picked Hotels standards, ensuring high standards of presentation are always maintained.
- Hold a good level of knowledge regarding food menu items and availability, including main ingredients, allergens, and preparation style.
- Offer accurate and enticing product descriptions with recommendations based on guest preferences.
- Work towards the achievement of departmental goals, contributing ideas and being open to trying new ways of working.
- Take personal ownership, operating within role parameters.
- Maintain a good knowledge of the wine list and stock availability.
- Understand the principles of food and wine matching, different grape varieties, and predominant flavors.
- Be inspired, have fun, and enjoy being part of our Hand Picked Team.
About You
To be considered for this role, you will have current base knowledge and experience of food and beverage within a quality-driven hotel, restaurant, or hospitality environment.
- Be enthusiastic and willing to take on new responsibilities.
- Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate.
- Have a high level of emotional intelligence, enabling you to anticipate our guests' needs, ensuring they receive a Hand Picked experience.
- Demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high-quality, personalized, and magical experience that they remember, recommend, and return to time and time again.
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Our Benefits
- A competitive salary package of £14 per hour, with incremental pay reviews based on recognition of commitment and performance plus a share of service charge.
- This is a Full-Time role working 5 days out of 7 including weekends on a rota basis, 35 hours per week, which may vary depending on business needs.
- Company pension scheme with a generous employer contribution.
- Life assurance scheme.
- Employee Assistance Program to support you with whatever life throws at you.
- Company Sickness Scheme Benefit.
- 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
- Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, WSET Level 1 and 2 with our In House Wine Academy, which are all supported by our learning and development team.
- Annual loyalty awards (like afternoon teas and overnight stays).
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
- Opportunity to make lifelong friendships and be part of a team that celebrates Diversity and Inclusion.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
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