The Headland Cornwall
Food & Beverage Supervisor
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The Deck – F&B Supervisor
At The Headland, we blend Heritage with Heart to create unforgettable experiences. We are deeply committed to putting the Cornish community first and protecting our stunning coastline. As a proud EarthCheck partner, eco-friendly practices are in our DNA. We don't just talk about sustainability; we live it every day. Together, we provide effortless, elevated hospitality in spaces designed for everyone—where our guests (and their four-legged friends!) can relax, play, and make lifelong memories.
The Role
We are looking for a passionate, vibrant, and organized Food & Beverage Supervisor to join our leadership team in The Deck — Nestled in the AquaClub, The Deck is a relaxed sanctuary serving everything from poolside brunches to candlelit dinners. We showcase the very best of Cornwall—from Newquay Harbour crab to locally brewed beers and premium handcrafted cocktails—creating a space where guests can unwind and refuel after a day on the coast.
What You’ll Be Doing
- Leading the Floor: Overseeing daily shifts, coordinating the team, and ensuring the smooth, seamless delivery of food and drinks with professional flair.
- Elevating the Experience: Acting as a role model for the team, balancing character with professionalism, and maintaining our high service standards.
- Guest Connection: Engaging with guests, handling advanced enquiries, and resolving any feedback or complaints with a warm, solution-focused, and authoritative attitude.
- Team Development: Training, mentoring, and motivating F&B Attendants, helping them grow their skills (including supporting their Barista and service training).
- Operational Excellence: Managing opening and closing procedures, ensuring pristine standards of cleanliness, and maintaining accurate cash handling and stock control.
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What We Are Looking For
- Previous supervisory or strong senior leadership experience within a high-quality restaurant or hotel environment.
- A genuine passion for high-quality food, drink, and luxury hospitality.
- Excellent communication, organizational, and delegation skills with a team-first mindset.
- Strong problem-solving abilities and a calm under-pressure demeanour.
- Flexibility: Ability to work a variety of shifts, including mornings, evenings, weekends, and bank holidays.
Perks & Benefits
We believe in rewarding our team with exceptional perks. When you join us, you’ll enjoy:
- Complimentary breakfast, lunch, or dinner provided for all shifts over 6 hours
- On-site parking
- Gym access & weekly swim session
- Complimentary stay after 1 year’s service
- 40% off spa products
- 25% off spa treatments
- Complimentary meals in each of our restaurants, once a year
- Special rate for Pride of Britain Hotels
- Discounted surf lessons
- Gratuities are shared among all colleagues.
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As Well As Regular Awards And Recognition
- Monthly recognition awards
- Annual festive awards event
- Long service awards dinner
To Apply
If you have what it takes to join a vibrant, multi-award-winning hotel, we would love to hear from you!
If you would like further information about the job role before applying, please contact HRadmin@headlandhotel.co.uk
Please note: In line with UK Immigration and Employment Law, proof of ID (Passport, National Identity Card, or Birth Certificate) will be required during the application process.
As a proud EarthCheck partner, we don't just talk about sustainability we live it, embedding world-class environmental management and eco-friendly practices into everything we do.
Join a team where sustainability is in our DNA and we are actively shaping the future of responsible hospitality every single day.
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