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Food Manager
Senior Food Manager – Store Leadership
Bringing bold leadership to your store!
Our management teams don’t just run stores—they drive our business forward by fostering high standards, supporting teams, and shaping exceptional customer experiences. You’ll be a hands-on, sleeves-rolled-up changemaker, ensuring product availability, safety, and seamless operations while inspiring colleagues to perform at their best and redefining what “shopping as usual” means for our customers.
Together, we bring our purpose to life—one powerful action at a time.
What You’ll Be Doing
- Lead by example and coach teams to maintain high standards of efficiency and excellence across the entire food hall.
- Ensure compliance with processes while injecting passion and enthusiasm for exceptional shopkeeping, food quality, and customer service.
- Deliver every customer’s expectations by ensuring they receive their desired food when shopping, reinforcing why we’re the first choice for food.
- Manage people and operations—overseeing team performance, capability, disciplinaries, scheduling, and payroll accuracy, and taking full operational responsibility when required.
- Provide clear direction and empower colleagues to deliver outstanding service for our customers.
What Makes a Great Food Manager
- Proven line management experience in a fast-paced, operational environment.
- Exceptional customer service and the ability to coach teams to match this standard.
- Strong track record of delivering KPIs and other performance metrics.
- Assertive yet fair handling of disciplinaries, performance issues, and People & Relations matters.
- Experience in leading operations independently in the absence of senior management.
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Essential Criteria
| Criteria | How You’ll Prove It |
|---|---|
| Customer experience leadership | A proven record of coaching teams to deliver exceptional customer service while setting raising performance bars. |
| Team leadership | Experience inspiring teams in a dynamic, customer-facing environment, focusing on high performance and talent development. |
| Operational leadership | Expertise managing high-volume retail, food service, or hospitality settings, including sales, stock, and daily operations. |
| KPI-driven success | Measurable achievements in sales, stock availability, customer satisfaction, and colleague engagement. |
| People management expertise | Confident handling of performance, absence, and formal employee relations with fairness and empathy. |
A Rewarding Role with Exceptional Benefits
While your salary will be tailored to your experience and the store’s size, complexity, and location, we offer a comprehensive benefits package tailored to your success and needs:
Shopping & Savings Discounts
- 10% off shopping at Sainsbury’s, Argos, Tu, and Habitat after four weeks of employment*.
- 15% off Sainsbury’s food every Friday and Saturday.
- *(Discount card entitlement kicks in post-employment start date.)
Financial Perks
- Annual bonus scheme based on business and individual performance.
- Pension match: We contribute 4%–7.5% of your pension contribution, helping your savings grow.
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Food & Sustainability
- Free food and hot drinks for all colleagues across stores.
Work-Life Balance
- Generous holiday entitlement, along with maternity and paternity leave.
Shared Wealth & Wellbeing
- Sainsbury’s Share Scheme: Invest in company shares at a discounted rate.
- Wellbeing Support: Access emotional support, counseling, legal, and financial advice.
- Happy Workplace perks: Cycle to Work scheme discounts on gym memberships, restaurants, holidays, retail vouchers, and more.
An Inclusive Place to Work and Shop
We believe in creating an environment where every colleague can thrive and every customer feels welcome.
Supporting Our Colleagues
🌈 Enhanced discretionary leave for carers and families. 🚀 Resources to strengthen individual and team effectiveness. 🤝 Colleague networks to promote true representation and inclusivity. 📚 Career development through training, mentorship, and clear progression pathways.
Diversity & Belonging
We celebrate diversity through initiatives and events, fostering a culture of respect for everyone.
“Diversity is our strength!”
Let us support you If you require reasonable adjustments during the application or interview process, please let us know—we’re committed to making access inclusive.
Apply today and join us in crafting extraordinary customer experiences—one powerful store, one committed team at a time.
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