Dishoom
Food Runner
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Food Runner
Food Runner – Approximately £15-16/hour
About Dishoom
We are proud to be recognised as one of the best places to work in Hospitality. Looking after people is at the core of what we do, and we work hard to make life at Dishoom the best it can be. Since 2010, our restaurants have celebrated the Irani cafés and all of the food and drink of Bombay. Plus, we have kitchens to ensure our guests can enjoy our food at home!
Beyond running bustling sites with large teams, we believe in doing more. Each year, we pledge to:
- Plant a tree for every Dishoom-walle (Dishoom team member)
- Break down barriers through our cultural events
- Support children through our Meal for a Meal initiative – as of this year, we have donated 30 million meals (and counting) to children in the UK and India, with every Dishoom-walle contributing 55 meals per shift to this cause.
About the Role
How We’ll Support You
At Dishoom, we prioritise supporting your well-being and will look after you in all four of these key areas:
Financial
- Free weekly wage advances and emergency cash
- Access to our savings support & financial health planning tool
- Up to 50% off dining at Dishoom for friends and family
- Enhanced family leave and specialised benefits for those growing families
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Mental & Physical
- All Managers (Babus) are fully trained in mental health support and First Aid
- Confidential advice helpline available 24/7 for you and your household
- On-demand GP appointments, free counselling sessions and life coaching via our wellness app
- Monthly free fitness sessions (yoga, spin, etc.)
- Dishoom Premier League (inter-site cricket tournament) + annual indoor football league
Socials
- Annual Family Mela (family summer festival)
- Huge Christmas celebration
- Regular cross-site team events
- After five years, you’re invited to Bombay Bootcamp (an educational trip to explore our unique food culture and heritage)
What to Expect as a Food Runner
- Free team meals every shift
- Unlimited chai served throughout your shift
- £15-16/hour (inclusive of tronc), paid monthly
- A full-time role with 5-day weekly availability (Mon-Sun included)
- Rota published 6 days in advance
- All-day dining (varied day + evening shifts, not exclusively late-night)
- Access to our award-winning training programmes – we celebrate growth (promoting 326 team members last year!)
- Standard holiday leave plus one extra day off for families to support their children’s first day at school (sites closed Christmas Day & Boxing Day)
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Key Responsibilities
As a Food Runner at Dishoom, you will:
- Deliver large trays of food and drink to guests, handling special requests (e.g. allergies) efficiently
- Ensure everything is prepared for a smooth running shift
- Work in a high-energy environment: expect an average of 20,000+ steps per shift!
What You’ll Be Supported With
- Babus (Managers) + 40-50 Dishoom-walles on-card to assist during your shift
Requirements
Essential
- Previous work experience (minimum 6 months, any industry preferred but not compulsory)
- Eager to learn about food, drink and customer service
- Curiosity and energy to thrive in a fast-paced team dynamic
If you haven’t worked in hospitality before, no worries – we provide comprehensive training from day one!
Who We Are
At Dishoom, we value every team member and know you play a crucial role in delivering an exceptional guest experience. We welcome applicants from all backgrounds and identities and are dedicated to fostering an inclusive and diverse workplace.
Potentially Related Job Titles:
Front of House, F&B Assistant, Food Server, Food Service Assistant, Commis Waiter, Team Member.
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