Hamilton Boyd Group
Food Server
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About Hamilton Boyd
Hamilton Boyd represents a collection of hospitality brands that deliver wow moments and unique experiences through five-star standards service and customer experience. The collection specializes in specific areas which work separately and together to reach a common goal. At Hamilton Boyd you will have the excitement of being part of events and experiences that mean a lot to our clients.
Boyds Grill & Wine Bar
Boyds Grill & Wine Bar is looking for Restaurant floor staff to join a growing team passionate about British ingredients, fine wine and delivering a memorable guest experience in our stunning Central London restaurant with a historic Victorian interior.
Role Purpose
The main purpose of this role will be to work independently and collaboratively with fellow team members, whilst mentoring junior team members, to deliver a fantastic guest experience, from first contact to last.
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What You Already Have
- Have 1 year’s experience as staff, server or in a similar role preferred.
- Experience operating a cash register, TISSL or similar.
- Strong interpersonal and listening skills.
- Fluent written and spoken English.
- Ability to maintain a positive attitude.
- Excellent customer service skills.
- Good team player.
- Flexibility around working hours.
What You Will Be Doing
- Greeting customers and showing them to their table.
- Preparing tables, ensuring they are clean and fully set.
- Maintaining knowledge of the complete menu, daily specials, and available items.
- Presenting customers with the menu, informing them of daily specials, and taking orders.
- Checking the quality of dishes before serving them.
- Delivering food and beverages in a timely manner.
- Attending tables and ensuring customer satisfaction.
- Processing and taking payments.
- Handling customer complaints.
- Strictly adhering to food safety and health safety standards.
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What You Will Get
- £25,000 per annum, inc service charge, based on 40hrs a week.
- Overtime paid at base rate.
- Ongoing professional training and development.
- One to one coaching.
- Career counselling.
- A fantastic social environment.
- Discount in Boyd’s Grill & Wine Bar.
- Cross training between the group of businesses.
- 33 days holiday (including bank holidays) increasing with company longevity.
- Eligibility for company SIP scheme.
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