Nando's UK & IRE
Food - Technical Manager
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Nando’s is on a journey to Create Lasting Happiness, making a difference to the lives of our people, our customers, and the communities we work in. Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando’s: from our employees, communities, founders, and suppliers, but most importantly, our customers.
The Technical Sourcing team plays a key role in ensuring Nando's sources products and services that are ethical, safe, high quality and aligned with our sustainability and animal welfare commitments.
By combining technical expertise with commercial thinking, the team helps turn ambitious sourcing strategies into reality—supporting our customers, our partners, our restaurants and Central Support teams while ensuring we do the right thing in the right way.
As we continue to evolve our business, we're looking for a Technical Manager to help ensure our food is sourced responsibly, safely and sustainably, while delivering the quality our customers know and love.
A day in the life...
- Leading technical supplier relationships, ensuring suppliers consistently meet Nando's standards for food safety, quality, sustainability and ethical sourcing.
- Playing an integral role in driving the successful delivery of new product development (NPD), existing product development (EPD) and product launches, ensuring accurate allergen, nutritional and specification data is available on time.
- Managing risk across the supply chain through supplier approvals, audits, HACCP-based risk assessments, surveillance testing and quality management programmes.
- Partnering with Procurement, Food Innovation, Sustainability, Operations and Marketing teams to deliver innovative products and continuous improvement initiatives.
- Leading investigations into quality and food safety incidents, driving root cause analysis and implementing preventative measures.
- Supporting produce sourcing throughout the year, managing seasonal challenges and ensuring continuity of supply while maintaining quality standards.
- Coaching and developing your direct reports, enhancing capability and creating an environment where people can thrive.
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Hot Skills Required...
- 5-7 years+ technical experience within food - preferably produce, or food retail/QSR environments.
- Strong technical knowledge across food safety, quality systems, product development, HACCP, allergen management and relevant food legislation.
- Experience managing supplier performance, audits and technical compliance programmes.
- Knowledge of BRCGS/Global GAP/Leaf and key legislative requirements within the produce and prepared sector ideally required.
- A proven people leader who enjoys coaching, developing and empowering others.
- Someone who can confidently influence stakeholders, navigate complexity and drive change across a diverse supply base.
- A passion for sustainability, continuous improvement and delivering great customer experiences through great products.
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Extra Hot Benefits
- Company bonus
- Private healthcare
- 25 days holiday + bank holidays
- Free Nando's at your place of work (and 40% discount when you're not working)
- Annual team trips, AKA a free holiday with your function
- Four-week sabbatical every five years you've been with us
- Reward Gateway membership and access to great discounts
This is an opportunity to shape the future of Technical Sourcing in a business that genuinely cares about people, purpose and doing the right thing. You'll join a collaborative team, work on meaningful projects, and help deliver our ambitious commitments around food quality, sustainability and responsible sourcing.
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