Bents Garden & Home
Foodhall Department Manager
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Join Our Team as our new Retail Section Leader🚀
Are you a motivated, people-focused leader with a keen sense of commercial awareness, who thrives in a fast-paced retail environment and a love for Retail and Food? We want you to join us as our Retail Section Leader.
Why you'll love this Retail Section Leader role:
- Full-time hours with a great work life balance with only one evening shift (only until 10pm March to October!)
- Competitive pay at £32,000 per annum
- 30 days annual leave and birthday leave
- A fun and fast-paced team environment where you are empowered to make a difference!
Your role as our Retail Section Leader role:
As our Retail Section Leader, you will lead teams of up to 40 colleagues, within a fast-paced busy environment, ensuring outstanding customer experiences and operational efficiency while driving sales and profitability. You will be lead with a hands-on approach across 4 retail outlets including our Food Hall, Children's Boutique, Cookshop and Pet Shop and will be instrumental in supporting the Retail Manager in creating a positive, engaging, and productive store atmosphere.
Key Responsibilities include:
- To lead the day-to-day running of the Retail Departments, incorporating our Food Hall, Children's Boutique, Cookshop and Pet Place Retail departments.
- Leading the Food Safety Management in our Food Hall.
- Communicating with your team daily and actively cascading communication to your Shift Leader and teams.
- Focusing teams on 'We do everything for the customer' and having a service-based mentality.
- Deliver, maximise, and exceed sales targets in store.
- Train and support team members, helping them grow their skills and progress within the business.
- Maintaining department compliance, including food safety management procedures.
- You'll also form part of the Duty Management team managing the store.
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We're looking for someone who has a passion for retail, customer service, and achieving business results, you'll also have:
- Proven experience in retail or hospitality management, people-focused with a similar experience of leading large teams in a fast-paced environment.
- Having previous retail or hospitality management is essential and food retailing is desirable.
- Strong people management skills with the ability to motivate, coach, and develop a large team.
- You'll have lots of autonomy with no set planograms, so you'll have the ability to think on your feet and ooze commercial awareness.
- Strong organisational and time management skills, with the ability to multitask and prioritise in a busy environment.
- Excellent communication skills and the ability to build rapport with team members and customers alike.
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Who are Bents?
We’re Bents, a family-run business with a reputation for quality and innovation. We’re all about providing everything for your garden and home while offering a fantastic dining experience for over 1,000 guests. We’ve been doing this since 1937, and our passion for great service, quality, and exclusive living really sets us apart. When you join, you’ll feel like part of the family from day one.
Why work with us?
- 30 days holiday (including bank holidays) - and it goes up to 34 days with length of service.
- Paid healthcare cashback plan.
- Free onsite parking.
- Colleague discount (and special family & friends discount days).
- Long service awards.
- Birthday leave.
- Company pension scheme.
- Recognition schemes.
- Free events for you and your family.
- Cycle-to-work scheme.
- Discounted gym membership.
- Training and development opportunities.
- Plus loads more!
Sound like the job for you? Apply today and come be part of something special!
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