LUSH
Forecasting Operations Coordinator
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Forecasting Operations Coordinator
Forecasting Operations Coordinator – Poole
Application Deadline: 19 July 2026 Department: Forecasting Location: Poole Compensation: £18,000 - £20,000 per year Contract: Part-time (25 hours per week)
About Lush
Diversity Matters
We’re building a brand that represents the world’s people. What you do defines your voice here—we regularly welcome new perspectives to shape our future. We celebrate you, your background, and your potential.
Our Mission
More than just inventors of bath bombs, we’re a family-run, partly employee-owned beauty company pushing for positive change. Our battle cry: “Capitalism can be a force for good”—earned by kiểuing a Living Wage, ending animal testing, driving social regeneration, and fostering ethical practices. As an accredited Living Wage employer, we commit to fair pay and responsible global impact.
The Forecasting Operations Coordinator Role
You’ll be the central hub of our forecasting team, a group of 7 players. Your role involves gathering critical insights and bridging departments (manufacturing, buying, and internal teams) so product-level forecasts are accurate, timely, and data-driven.
Are you methods, enjoy operational Tetris, and thrive grasping tricky logistical challenges? This role demands your precision, collaboration, and problem-solving skills to keep forecasts crystal clear.
Like career growth here? Check out real staff journeys here. Note: Applications may close early if over-subscribed or role needs shift.
Key Responsibilities
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🔹 Timeline Coordination
- Map forecasting deadlines with partners (UK/CEO manufacture & buyers) to discover and resolve bottlenecks—ensuring smoother, even workloads for new launches.
- Handle all forecast requests on behalf of the team, including updates for seasonal ranges, deadlines, and extra information.Requesting parties.
🔹 Data Gathering & Flow
- Collaborate with data analysts to spot trends—internal feedback on both products and supply chains is key to improving accuracy.
- Maintain a central calendar of market-specific event dates (holidays, launches, seasonal shifts) to identify anomalies.
- Collect and compile real-time operational updates (fluctuations in pack size, pricing, availability) into a single, easy-to-reference source.
🔹 Operational Support
- Ensure product samples reach staff forecasting decision-makers by keeping sampling lists updated.
- Manage the team’s shared drives and email inbox, reducing administration drag.
- Provide the Forecasting Operations Lead with updates and actionable insights to support high-quality decision-making.
Requirements
Core Skills & Expertise
- Proven ability to manage complex timelines across multiple stakeholders.
- Confidence with blank-slate projects—building systematics tools (especially Google Sheets) for tracking.
- Eagle-eye focus: Spotting shifts in dates, PLU counts, product variations across data sources.
- Research and analytics: liaising with trend analysts and ensuring top-notch product feedback monitoring.
- Hands-on problem-solving and toning over organisation—your passion lies in solutions, not just spotting problems.
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Benefits
Work & Wellbeing
- 25 days holiday + bank holidays
- Parental leave policies:
- 6 months paid at full salary for primary caregivers
- Enhanced paternity leave options*
- Bonus scheme
- Staff birthday off (weekdays only)
- 50% discount on Lush products & spa treatments
- Parenting & family support resources, network groups (e.g., LGBTQIA+ Community, Menopause Network, Disability & Chronic Illness Support)
- Access to gender-affirming care resources* (eligibility checks apply)
Legal Rights & Decisions
- Our cycle-to-work programme takes the guilt out of commuting.
- Discounted travel for trains and buses (region-wide).
- Confidential employee assistance programme (EAP).
- Flexible working is sensitive, so we discuss this individually—after all, flexibility means finding a fit, not mandating standard hours.
- As a 10% Employee Owned company, each colleague drives both protection of our ethical standards and our earnings potential through a successful company.
Would you explain your role within any of these common ways we strive for social good remaining front and centre?
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*(Terms: Legal amendments or qualifying requirements may apply—see full terms of employment documents for confirmation.)
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