Lush
Forecasting Operations Coordinator
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Forecasting Operations Coordinator
# Forecasting Operations Coordinator Application Deadline: 19 July 2026
About the Role
Department: Forecasting Employment Type: Permanent – Part-Time Location: Poole Compensation: £18,000 – £20,000 per year Contract: Part-time (25 hours per week)
We Are Lush
Diversity matters At Lush, we celebrate difference and commit to building a brand that represents people worldwide. We’re proud of our ethos—inventors of the bath bomb but so much more—a practicing employee-owned family-run company that gives back to the world. We pledge fair pay, unacceptable to cruel practices like animal testing, and a focus on regeneration—because capitalism can be a force for good.
Role Overview
We seek an organised, detail-focused, and proactive Forecasting Operations Coordinator to join our small, diverse Central Forecasting Team of 7.
Your responsibilities:
- Act as the central operational hub, liaising between departments, suppliers, and forecasters.
- Gather key information to support accurate forecasting.
- Balance workloads, track product lifecycles and escalate risks.
- Ensure forecasts are timely, responsive and well-informed.
Ideal for you if you enjoy spreadsheets like operational Tetris, have a keen eye for data, and excel at cross-team communication.
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Key Responsibilities
1. Timeline Coordination
- Map forecast deadlines and milestones with manufacturing and buying partners, focusing on new launches.
- Flag bottlenecks and redistribute workloads for efficiency.
- Communicate forecast requests, updates, and deadlines clearly, including changes to seasonal ranges.
2. Data Gathering
- Help cloud insight teams and analysts stay ahead of trends and feedback.
- Maintain a central master calendar for seasonal events, tracking year-on-year shifts and market variances.
- Gather and collate product lifecycle data (e.g., stock sizes, pricing, availability) into a reference point for the team.
3. Operational Support
- Maintain accurate product sampling lists for team members.
- Oversee shared drives and the team’s primary email inbox.
- Serve as the key liaison between product operations leads and the forecasting team, summarising actionable updates.
Skills, Knowledge, and Expertise
- Project Coordination: Experience managing fluid timelines across multiple stakeholders.
- Systems Creation: Ability to build Google Sheets tracking tools or workflows from scratch.
- Attention to Detail: Spot likelihood changes in dates, SKUs, and product variations—across diverse sources.
- Communication & Problem-Solving: Strong interpersonal skills, collaborative mindset, and a passion for well-rounded fixes—not just reactive to problems.
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Benefits
We offer a spectrum of benefits designed to support your physical, financial, and wellbeing needs:
- Holiday: 25 days + bank holidays.
- Family Leave: 6 months paid parental leave (eligibility criteria apply), plus enhanced paternity leave.
- Rewards: Competitive bonus scheme.
- Flexibility: Holiday purchase scheme, weekday birthday off.
- Discounts: 50% Lush products and spa treatments, discounted rail/bus season tickets, cycle-to-work scheme.
- Community & Inclusion:
- Employee Assistance Programme.
- Ability to work flexibly—we’ll discuss what suits you.
- Tailored care, including gender affirming access.
- Access to Community Networks (Disability & Chronic Illness, LGBTQIA+, Menopause, etc.).
- Wellbeing: Mindfulness sessions, mental health support.
- Ownership: As a 10% employee-owned company, you collectively shape our direction, ethical stability, and future vision—sharing the benefits when we succeed.
Additional Notes
- Vacancy may close early if volume or deadlines change.
- For full data rights, refer to our Lush Privacy Notice.
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