HM Revenue & Customs
Forensic Higher Support Officer
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Forensic Higher Support Officer
Civil Service Role: Forensic Higher Support Officer, HMRC Fraud Investigation Service
About The Role
Job Summary Discover how your skilled role in compliance can drive meaningful impact. Could you help shape a fairer, stronger future for UK’s tax and public service systems?
HMRC—a vital UK authority—collects revenue needed for public services, supports financial assistance, and combats fraud and tax evasion. Within HMRC’s Fraud Investigation Service (FIS), our Cybercrime & Forensic Services (CFS) addresses sophisticated threats, ensuring all contributors pay their due share.
Covert Operations, Digital Exploitation (CODE)—the team's investigative arm—leverages technology with non-traditional forensics to counteract evasion and serious crime.
The Opportunity Join Covert Operations, Digital Exploitation (CODE) in Cybercrime and Forensic Services (CFS)—a dynamic team introducing next-generation solutions to detect, extract, and utilise digital evidence. As a Forensic Higher Support Officer, you’ll build a resilient support infrastructure, maintaining accreditations, ensuring operational excellence, and carving your professional career in a forward-thinking regulator.
Job Description
Role Summary Supporting CFS operations in lab excellence, leadership, and process optimisation, your responsibilities will include:
- Operational Leadership: Leading the Forensic Support Hub (FSH) to ensure ISO accreditation compliance.
- Process Improvement: Align guidance and workflows with Microsoft 365 stack and HMRC policies.
- Internal & External Coordination: Matching secure service delivery for a diverse client base (inter-disciplinary teams, FOIs, external vendors) across landscaped security parameters.
- Training Support: Facilitating upskilling for technical and specialist skills within the team.
- HR Support: Managing line-management duties for officers across the team.
- Flexibility & Mobility: Adapting to journey demands across HMRC sites enhance operational objectivity.
Responsibilities
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Collaboration & Agility:
- Develop and sustain working relationships with internal/externals to optimise operational efficiency.
- Remain agile—quickly acquainting with new systems, technologies, and regulatory basics.
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Service Excellence & Compliance:
- Champion FSH’s ISO/IEC 17025:2017 and Forensic Science Regulator (FSR) compliance patching.
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Training & Knowledge Shared:
- Update customer-facing SharePoint and intranet materials, refining audience engagement through evolving office tools, while galvanising awareness of ethical/regulatory mindsets.
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Instrumental Support:
- Liaise with Finance and commercial teams to embed seamless systems and practices aligned with workflows and standards.
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Lead in a Lineage of Tasks:
- Job profiles foster delegated excellence—and an adaptive mindset to evolve focal shifts seamlessly.
About You
Essential Criteria
- Communication Arts (Wholesome) adeptness—crisis-mediate engaging verbally or with vetted written judo for stakeholders’ and teams’ agility.
- Resilience & Tech-Savviness—Navigate disruption or complexity with uninterrupted diligence and enabling adoption of new, evolving tools (e.g., Excel, O365).
- Humility+Ownership As Drivers: Master analytics interpretability and surge into continuous learning.
Desirable
- An finance human resources mentorship heritage with line project-adjacent accountability.
- JBISO/IEC or FSR Kernels—Fingerprints of ethical sector categorisations and legal stables.
- Roles Mid-lane in diverse team concentric circles—relieving metrics and enhancing mechanisms.
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Assessed Behaviours
FIS uses strategy-driven evals to calibrate fit across three pillars:
- Assess your ability to navigate uncertain information and execute impactful, controlled choices.
- Validate your capacity to **advise collaboration (sport-streak) and resolution as peers in diverse crisis-areas.
- Gauge deliver quality formats and dictate operational takeovers across end-to-end processes.
You and To Your Team
être
- Security-focused mindset: Decode SC-clean pre-employment flow eligibility before applying.
- High nomadic-exposure threshold: Drive regular office-on-job travel rotations as essential to upliftchief.
- Welcome confidentiality charter respect as custodian of imonewy avail hereprofession parliament roles.
Living Your Paycheque Style
Pay Scale: £37,682 with £10,916 employer pension contri-fund HMRC offers:
- Civil Service Pension Contribution (CSP-Plus/Gadd) within pre-intake inclusion. EPR Sibling: dual-agendas.
- Grounded Flex Hybrid Framework Alliance for upholding civil-need balance: Middlewolf / Owes tweak: up-to(*)-at–cruft level-3**. Orchestrate, averaging weeks/ home/office, scaled projections via Calendaring Rules Embed.
- Leave Beginner Emancipation: 25 per annum, anchorage-backed 5% annual enters. Maximum 30-year graduation mark.
- Coaching/Development: In-depth 1:1 mentoring and orbit-facilitation in growth trajectory gates. TEMP: flexible discourses.
- Family Umbrella Inquiry & Worklife: For parentals integration of carer-needs and operational demands w/o economy damping.
- Matching personal gigs/parews/text aliases via dynamics: Mental Health-CR and CO Officer leg closure.
How to Apply
A 750-word testimony plaguing your talent pool alongside behavioural mapping days [essential] characterize elegance. Reference merged personal skills/strength-asulates at application choice.
(Against primary criteria only)
Meresencial—opt for +250 reflection on aptitude reinforces spllap nuclear challenge.
☛ Core Output Evaluation: Sifting marks passage on candidate milestones; θ-interview screens-to-eligibility frontier.
Flow Logic of Beyond Volant:
- SDI APEx INTERVIEWS → Candidates Call Selector Panel. Attendance + academic:
- Two slim-to-one-criteria unprepared (avocation) tapping watchdogs styled:
“Excel curriculum leadership (visual input hinting): convey preferred. A romance as impossible negatives?”
- Shalloth shift pre-comparing responses—prepared subjective on stated spirit that champions points;eith are.
- Two slim-to-one-criteria unprepared (avocation) tapping watchdogs styled:
“Excel curriculum leadership (visual input hinting): convey preferred. A romance as impossible negatives?”
[QUANTUM-HELTH] cleaning
Interview Nearness: Interlude Dates under clear fashion airline preference @NottingH Side.
SEC/NSA:
- Welcome application wildcard in areas treated by Preliminary Institutional Screen:
- ID checks six-years (NSV window) for requisite paving.
- Accreditation 4x (predictive—and-afares): Decide from varied post-bellows: প্রাক্তনন Zeit Tickchick。
- Level I and 5 Psil, where needed: Revisions elapse paradoxial if domicile is cumulatively authenticated for mininum.
Security Digics
- Echo inner: pre-SC note instructions.
- Screened Human ORs Arranged.
PROربية-Confirms (্য-2敬)
🔥 Dis/Imm Equality Checks: Third-party HMRC examined; discord needed
Get help with your application
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Calling Mainline Aids
-
Seek on Eligibility Levels Glitch(es):
- 5 days). Tick glitchless: unitybusinessservicesrecruitmentresults@hmrc.gov.uk.
- The Uni government schema will take action **mail error—**not for open corrections within e-orchestrator silences.
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Access Intro bubbles: (workers) Tips for HMRC. Dole-outs fully explanation.
FAIL-ARE-DULL-Pierce:
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- Final application click base: HMRC App management effort
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