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Forklift Operator
Process Manufacturing / Warehousing Operator
Location: Redditch Type: Permanent Reports To: Process Lead
About the Role
We are seeking a Process Manufacturing / Warehousing Operator to support daily manufacturing, warehouse, and processing operations across multiple production facilities. The role focuses on industrial powder packing, repacking, and warehouse operations while ensuring compliance with quality, food safety, and Health & Safety standards.
The successful candidate will:
- Assist with production activities, stock management, goods dispatch, warehouse operations, and continuous improvement
- Maintain high standards of GMP, hygiene, and regulatory compliance
Key Responsibilities
Production & Processing (60%)
- Carry out production, packing, and repacking activities for industrial powders, food products, and chemicals
- Support manufacturing operations across multiple production facilities
- Assist with food production and warehouse processing activities
- Maintain stock levels in collaboration with the Process Lead
- Perform cleaning activities to uphold hygiene and regulatory standards
- Support laboratory formulation and other processing activities as required
- Review production documentation to ensure right-first-time compliance
- Assist in preparing and reviewing Standard Operating Procedures (SOPs) and work instructions
Warehouse & Inventory Management (10%)
- Monitor and manage stock levels
- Produce weekly and monthly stock reports
- Ensure packaging materials and consumables are available
- Conduct stock audits and inventory checks
- Scan documents, take photographs, and maintain accurate electronic records
- Maintain work instructions in line with BRC, FSSC, and ISO standards
- Liaise with Quality Control and Health & Safety teams to ensure compliance
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Goods Dispatch & Logistics (10%)
- Arrange transport for finished goods, including deliveries and collections
- Coordinate with customers and transport providers regarding shipments
- Maintain accurate dispatch and collection records
- Support goods-in and goods-out activities
Health, Safety & Compliance (10%)
- Handle materials safely in accordance with SDS and COSHH requirements
- Maintain high food safety and hygiene standards
- Safely load and unload raw materials and finished products
- Report hazards, near misses, and incidents
- Verify deliveries against purchase orders
- Maintain a clean, safe, and organised warehouse environment
General Warehouse Support (5%)
- Provide support to warehouse and production team members as required
- Assist with additional operational tasks to meet business needs
Training & Continuous Improvement (5%)
- Complete all mandatory training requirements
- Maintain training records through BreatheHR
- Identify personal training needs and support continuous improvement initiatives
Essential Skills & Experience
- Previous experience in a manufacturing or production environment
- Experience working to BRC, FSSC, GMP, or similar quality standards
- Warehouse or stock management experience
- Good written and verbal communication skills
- Strong attention to detail, particularly regarding weights and measurements
- Ability to follow standard operating procedures and work instructions
- Basic knowledge of Microsoft Word and Excel
- Understanding of SDS, COSHH, and Risk Assessments
- Professional telephone manner
- Physically capable of manual handling and warehouse duties
- Flexibility to work shifts when required
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Desirable Skills
- Valid Forklift Truck (FLT) licence
- Experience handling chemicals within a manufacturing environment
- Knowledge of ADR and IATA regulations for labelling and packing
- Previous warehouse operations experience
- Customer service experience
Key Competencies
- Strong attention to detail
- Excellent organisational skills
- Team player with a proactive attitude
- Good communication skills
- Ability to work independently and follow procedures
- Health & Safety focused
- Reliable, flexible, and willing to learn
Working Environment
- Manufacturing and warehouse-based role
- Involves manual handling and physical work
- Exposure to food and chemical processing environments
- Cross-site working across multiple production facilities may be required
- Shift working may become a business requirement
Training
- Complete all mandatory company training
- Maintain compliance through the company’s training management system
- Participate in ongoing training and development to support business operations
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Skills
Attention To Detail
Communication Skills
Team Player
Organizational Skills
Health & Safety Knowledge
Warehouse Management
Stock Management
Production Experience
Food Safety Compliance
GMP Knowledge
Microsoft Word
Microsoft Excel
Manual Handling
Forklift Operation
Customer Service
Chemical Handling