Generative
Forward Deployed Engineer
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We are supporting a fast-growing AI-native startup helping leading research sites automate patient pre-screening, scheduling, engagement, and follow-up. The platform addresses one of the biggest bottlenecks in drug development.
The company is already live in production across a broad network of research sites and studies, with strong recurring revenue and rapid month-on-month growth. Its mission is to replace manual, fragmented workflows with intelligent automation, making clinical trial recruitment faster, more scalable, and more effective.
The culture is highly collaborative, performance-led, and engineering-minded, with a strong emphasis on ownership, pace, and building from scratch. It is a mission-driven environment for someone who wants to have real customer impact and help shape the next stage of growth.
What the job entails
This is a first-of-its-kind hire for the business and a pivotal role focused on pilot conversion. You will own the journey from paid pilot through to long-term contract, helping customers realize value quickly and ensuring pilots convert into scalable recurring revenue.
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- Roughly half of the role will be customer-facing: onboarding customers, supporting live pilots, troubleshooting issues, presenting ROI, and helping close commercial conversations.
- The other half will be internal: prototyping solutions, improving processes, building playbooks, and making the platform more standardized while still supporting customer-specific requirements.
- You will work closely with engineers, clinicians, researchers, and operators, and you should expect regular travel to the US, plus some evening work to accommodate customer time zones.
As the function grows, there is clear scope to help shape and ultimately lead it. This is a hands-on role for someone who enjoys solving problems, creating order out of ambiguity, and building the operating model for a high-growth startup.
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Key requirements / What we look for
- Previous startup or founding experience strongly preferred
- 2–3 years’ relevant experience, ideally in solutions engineering, presales, or similar client-facing work
- Strong technical critical thinking; able to prototype and troubleshoot quickly
- Highly organized, process-oriented, and confident with customers
- Interest in life sciences, biomedical, or healthcare technology [suggestion: or evidence of relevant customer exposure]
- Willing to work full-time onsite in London and travel to the US quarterly
Compensation & Benefits
- Salary: GBP 90,000–130,000, with flexibility for exceptional candidates
- Equity: approximately 0.25%–0.5%
- Bonus, health insurance, and paid leave:
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