Virgin StartUp
Founder Support Executive
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If you're passionate about people, curious about business and love helping others succeed, this could be the perfect place to start your next adventure.
As a Founder Support Executive, you'll be one of the first people aspiring founders meet on their Virgin StartUp journey. You'll help entrepreneurs navigate the Start Up Loans programme, offering guidance, encouragement, and practical support as they take the exciting first steps towards building their business. Every day is different, and every conversation has the potential to help bring a new business to life.
What you’ll be getting stuck into
- Be the first point of contact for founders applying to the Start Up Loans programme, creating a brilliant first impression.
- Speak with aspiring entrepreneurs to understand their business ideas, ambitions, and readiness to begin their journey.
- Review applications and supporting information, ensuring everything is in place before introducing founders to a Business Advisor.
- Manage your own caseload, keeping founders engaged, informed, and supported throughout the application process.
- Signpost applicants to the most appropriate support or funding options where the programme isn't the right fit.
- Keep our systems and records accurate while working closely with colleagues to deliver a smooth, joined-up experience.
- Support the wider team by managing enquiries, handling calls, and helping keep our programme running brilliantly behind the scenes.
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What you’ll bring
- A genuine interest in start-ups, entrepreneurship, and helping people achieve their ambitions.
- Brilliant communication skills and confidence speaking with people over the phone and via email.
- Excellent organization and attention to detail, with the ability to juggle multiple priorities.
- A proactive, positive approach and the confidence to take ownership of your work.
- Good IT skills, including Microsoft Office, and the ability to learn new systems quickly.
- Some understanding of how businesses work, whether through study, previous experience, or running your own venture. This role would suit someone early in their career who's keen to learn and grow.
What you’ll get in return
We know life doesn’t stop when work starts. So we’ve built our benefits to support you - at work and beyond.
- Life – support when it matters most, with healthcare from day one, family-friendly policies, and help for life’s bigger moments.
- Work – the foundations that set you up for the future, including a competitive pension, life assurance, and options like our EV scheme.
- Spirit – space to grow and enjoy the journey, with a personal learning budget, mentoring, volunteering time… and our famous “Screw it, let’s do it” pot.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
It’s all designed to help you feel your best, do your best, and enjoy the ride - with a few extra Virgin touches along the way (because we don’t really do “standard”).
The essentials
- Salary: £29,000 - £35,000 + bonus — we’re big on transparency, so no smoke and mirrors here. We’ll always offer a salary that reflects your experience, with room to grow within the range.
- Where you’ll work: We come together in the office at least once a month — the rest is yours to work in your own space.
- Role type: Contract (until 31 March 2027)
Bring your whole self
We welcome people from all walks of life, with all kinds of experiences and ways of thinking. Different perspectives, however your mind works, help us see things differently and do things better.
If there’s anything we can do to support you through the hiring process, just let us know, we’ll always do our best to make it work for you.
We believe in using business as a force for good, creating positive change for our people, our communities, and the world around us. That includes being a Fair Chance employer and championing strengths like dyslexic thinking - staying open, listening to individual circumstances, and focusing on potential.
Where could this role take you? Your Virgin adventure starts here.
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