Caledonian Pharmacy
Founder's Assistant (Marketing & Operations) | Pharmacy + Longevity Startup
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Freelance, flexible hours | Mostly remote | North London, (occasional in person) | £13.00 to £15.00 per hour + bonus opportunities
Estimated 35 to 60 hours per month depending on workload, no fixed minimum
Company Description:
Caledonian Pharmacy is an independent pharmacy in Islington with a busy private healthcare side: private services, wellness and recovery treatments, an online supplements store, and wholesale supply. Alongside the pharmacy, we're launching a new startup in the longevity space (name under wraps until launch).
You'd work directly with one person: our marketing and operations lead, who is also cofounder of the new venture. A true right-hand role. One clear reporting line, fast decisions, no bureaucracy.
Role Description:
A bit of everything, no two weeks are the same!
- Website, orders, and booking admin across Squarespace and Acuity: product updates, prices, rescheduling, and processing online orders
- Monthly sales reports and trackers in Excel from our EPOS data (we'll show you our format)
- Marketing materials from our brand templates: printed menus, flyers, decks, social posts from briefs
- Research and new project admin: wholesale leads, events, licences and permissions, supplier account forms, chasing things to completion
- Drafting follow-up emails after meetings, plus event support: bookings, vendor calls, and payments admin
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Flexible Working Structure:
- Ongoing freelance engagement: work is briefed with clear outcomes and deadlines, and workload varies month to month. We'd estimate 35 to 60 hours a month once you're familiar with the businesses, with more available when projects are running
- How, when, and where you work is up to you, as long as deadlines are met. Some tasks are time sensitive but most just need to be done well within a sensible window
- You invoice us monthly for hours worked and handle your own tax as a self-employed freelancer. You're welcome to keep other clients alongside us
- Mostly remote, with occasional paid in-person sessions in North London for setup, handovers, or project kickoffs, arranged in advance
- We'd start with a first month as a mutual trial before settling into the ongoing arrangement
Qualifications:
- Proficient in Excel: confident filtering, sorting, and organising data, and producing clear, basic to mid-level reports
- Comfortable with Microsoft Office and quick to pick up new systems (we use Squarespace, Acuity, Canva, and Sage, to name a few)
- Operational and administrative skills, such as scheduling, workflow coordination, and document organisation
- Tech confident: you won't know all our tools on day one, but you learn software quickly and enjoy figuring out how to make systems do what we need
- Able to use AI tools (such as ChatGPT or Claude) to work faster, while applying your own judgement: you sense check outputs, catch errors, and never pass on AI generated work without verifying it
- Marketing and communications skills, including experience with content creation, social media management, and basic digital marketing tools
- Analytical and problem-solving skills supporting continuous improvement in marketing and operations
- High level of organisation, attention to detail, and ability to prioritise tasks
- A relevant degree or equivalent experience in business, marketing, or wellness is an advantage
- Previous freelance, VA, or self-employed experience is a plus
- North or Northwest London ideal for in-person sessions, but flexible for the right person
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Whats in it for you:
- Real flexibility and real variety, plus a front row seat to a startup launch
- Bonus and commission opportunities for revenue you help generate, for example wholesale accounts you open
- Genuine potential for this to grow into a bigger operations role as the new brand launches
- Staff discount on products and private services
To apply:
Send us your CV and a few short lines on why this role suits you.
Questions? WhatsApp Karishma on 07568 309494.
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