Regus
Franchise - Community Associate
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Community Associate
Please note, you will be employed by a Regus Franchise Owner.
At Regus, we’ve built the world’s largest workspace network so that our customers can work better, faster, happier. Join us in one of our Regus centre teams.
Bring more freedom to more people and businesses. And you’ll be able to work better, faster and happier too.
The Opportunity
As a Community Associate, you’ll work closely with new and existing customers, solving problems for them and ensuring they have everything they need.
A Typical Day at Regus
- Arrive 15 minutes before your centre opens to make sure everything is ready and check for any missed items by cleaners
- Handle customer requests:
- Issue changes like WiFi codes
- Check on delivery packages
- Provide directions to meeting rooms
- assist with technology setup (projection)
- Take catering orders
- Sort through mail while addressing a variety of new customer requests
- Follow up with previous customers (e.g., emailing to notify them of awaiting packages)
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Lunch follows these activities
- From early afternoon:
- Meet with the Community Manager to plan networking events for the following week
- Design, draft, and print event invites and posters for noticeboards
When the day comes to a close:
- Politely guide users in meeting rooms 3 to end discussions
- Recommend nearby restaurants for continued collaboration
- Ensure centre tidiness before leaving
About You
We’re looking for an individual who can manage multiple tasks while providing exceptional customer service. Ideal candidates will demonstrate:
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- Strong communication skills, with the ability to build professional relationships and empathetic customer interactions
- Proactive problem-solving mindset, taking ownership of challenges and finding solutions
- Adaptability and ability to thrive in fast-changing situations
- Enthusiasm and confidence in working with MS Office and basic IT applications
What We Offer
Benefits:
- Competitive salary package
- Thriving, bright and inspiring work environment
- Training and development opportunities
- Dynamic, inclusive community at a leading workspace network
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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