Northreach
Fraud Manager
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Northreach
Northreach is a specialist recruitment partner connecting exceptional talent with high-growth businesses across Financial Services, FinTech and Digital. We pride ourselves on delivering a consultative recruitment experience, helping ambitious companies build outstanding teams while supporting professionals with the next step in their careers.
About the Company
Our client is a fast-growing FinTech operating within the payments and financial services sector. Following continued growth in transaction volumes and its merchant portfolio, the business is investing heavily in its Fraud & Financial Crime capability. This is a newly created leadership opportunity, offering the chance to build and shape the fraud function as the company continues to scale.
The Opportunity
This is an opportunity to take ownership of fraud strategy across the entire customer and payment lifecycle. Working closely with the executive leadership team, you will design and implement scalable fraud controls that protect the business while maintaining an excellent customer experience. The role combines strategic ownership with hands-on execution, making it ideal for someone who enjoys building processes, improving controls and influencing business-wide decision making.
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Key Responsibilities
- Own and deliver the company's fraud prevention strategy.
- Lead fraud prevention, transaction monitoring and fraud operations across the payments platform.
- Design scalable fraud frameworks that minimise losses while supporting commercial growth.
- Develop fraud policies, governance standards and operational controls.
- Continuously optimise fraud rules, monitoring tools and detection capabilities.
- Analyse fraud trends, emerging threats and loss data to drive continuous improvement.
- Strengthen controls across merchant onboarding, customer due diligence and payment processing.
- Produce management information, KPI reporting and executive-level fraud insights.
- Manage relationships with external fraud technology providers and strategic partners.
- Support regulatory reviews, audits and internal governance activities.
- Lead complex fraud investigations and major incident response where required.
- Build and develop the fraud capability as the business continues to grow.
What We're Looking For
- Significant experience within Fraud, Financial Crime, Risk or Payments.
- Proven leadership experience within fintech, banking, payments, merchant acquiring or e-money institutions.
- Strong knowledge of fraud prevention, transaction monitoring and payment risk.
- Experience designing and implementing fraud controls, policies and governance frameworks.
- Commercial understanding of merchant risk, chargebacks and fraud typologies.
- Strong analytical mindset with the ability to make data-driven decisions.
- Experience working with fraud detection platforms, monitoring systems and risk tooling.
- Excellent communication and stakeholder management skills.
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Highly Desirable
- Merchant acquiring or payment processing experience.
- Experience within an FCA-regulated business.
- Knowledge of AML, KYC, KYB, sanctions and wider financial crime controls.
- Experience building or scaling fraud functions within a growing organisation.
- Exposure to high-risk merchant portfolios.
Why Join?
- Opportunity to build and own the fraud function within a growing FinTech.
- High level of visibility and influence with the executive leadership team.
- Significant ownership over fraud strategy, tooling and operational processes.
- The chance to shape how fraud prevention evolves as the business scales.
- Excellent long-term career progression opportunities.
- Competitive salary, bonus and benefits package.
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