Connect Management
Freelance Account Manager (Agency Team)
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Freelance Account Manager (Immediate Start)
Day Rate: Competitive (DOE)
Contract: Freelance / Contract (Immediate Start)
Hours: Full-time (09:30–17:30 Monday–Friday)
Location: Hybrid - London (with regular office attendance in North London)
About Connect
Where the culture is contagious, the energy is infectious & the campaigns go viral! Connect Management is a leading social-first creator agency representing over 150+ talents. We’ve built best-in-class experiences for our clients and are leading a new generation of industry disruptors.
At Connect, we create game-changing social strategies and attention-grabbing content. We build strategic connections between the world’s biggest brands and the world’s most relevant social-first talent.
With our speed, scale, and expertise, we’re the all-in-one agency that delivers results. If you're passionate about influencer marketing and want to work with an ambitious, fast-growing agency, we'd love to hear from you.
The Role
We're looking for an experienced Freelance Account Manager to join our Agency Team on a contract basis, starting as soon as possible.
This is a hands-on role for someone who can quickly integrate into a fast-paced agency environment and confidently manage influencer marketing campaigns from briefing through to reporting. You'll work closely with our clients, creators, and internal teams to ensure campaigns are delivered on time, on budget, and to the highest standard.
We're looking for someone who can hit the ground running with minimal onboarding and become an extension of our team from day one.
Key Responsibilities
Client Management
- Build strong relationships with clients and become their day-to-day contact.
- Manage client communications confidently and proactively.
- Provide exceptional client service throughout every campaign.
- Keep clients informed on campaign progress and proactively manage expectations.
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Campaign Delivery
- Manage influencer marketing campaigns from briefing through to completion.
- Coordinate influencer selection, negotiations, timelines, contracts and deliverables.
- Ensure campaigns are delivered on time, within budget and to the highest standard.
- Collaborate closely with the Talent, Strategy, Creative, Operations and Finance teams.
Reporting & Performance
- Monitor campaign performance throughout delivery.
- Produce campaign reports and post-campaign analysis.
- Identify learnings and recommendations to optimise future campaigns.
- Ensure all reporting is accurate, insightful and delivered on time.
Project Management
- Manage multiple campaigns simultaneously across a varied client portfolio.
- Keep internal teams aligned and projects moving efficiently.
- Identify potential risks early and provide practical solutions.
- Maintain excellent organisation and attention to detail across all workstreams.
What We're Looking For
- 3+ years' experience in influencer marketing, social media or creative account management.
- Previous influencer marketing agency experience is essential.
- Strong understanding of the creator economy and influencer marketing campaigns.
- Excellent project management and organisational skills.
- Confident managing multiple clients and fast-moving deadlines.
- Strong communication and relationship-building skills.
- A proactive, solutions-focused mindset.
- Comfortable working independently while collaborating with a wider team.
- Able to hit the ground running with minimal onboarding.
- Available to start immediately or within one week.
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What Success Looks Like
- Campaigns are delivered seamlessly from start to finish.
- Clients receive exceptional service and communication.
- Internal teams feel supported, informed and aligned.
- Deadlines are consistently met and campaigns exceed expectations.
- You quickly become a trusted extension of the Connect team.
What You Can Expect
- You'll be joining a young, vibrant and energetic agency where collaboration, creativity and pace are at the heart of everything we do.
- This is a hybrid role, with regular time spent in our North London office alongside the flexibility to work remotely.
- You'll have the opportunity to work with leading global brands, exciting creators and an ambitious team that's passionate about delivering exceptional influencer marketing campaigns.
Our Commitment
At Connect Management, we are committed to fostering an inclusive, diverse, and equitable environment where our employees, freelancers and talent can thrive authentically. We believe diversity drives creativity, innovation and better outcomes for our clients and our people. We are committed to ensuring everyone is treated with dignity and respect, regardless of age, disability, gender identity, race, religion or sexual orientation. We continually strive to build an environment where everyone feels valued, supported and empowered to do their best work.
Industry: Advertising Services
Employment Type: Freelance / Contract
Immediate start available.
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