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Freelance Business Analyst (UX & Design programme)
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Freelance Business Analyst – Automotive Digital Transformation
📅 6-month contract (early–mid July, London-based, 2–3 days/week) £550 per day (Inside IR35)
About the Role
We’re looking for an experienced Freelance Business Analyst with expertise in digital, design, and product-led transformation. This high-impact opportunity involves supporting a major automotive brand in shaping the future of its digital experiences—spanning web platforms, products, and customer journeys.
Working centrally between strategy, UX, design, and delivery, you’ll translate customer needs, business objectives, and technical constraints into actionable deliverables that guide design and development.
Key locations: London-based (2–3 days per week)
Responsibilities
- Partner with UX, Service Design, Product, and Engineering teams across the project lifecycle.
- Facilitate stakeholder workshops to uncover business requirements, user pain points, and opportunities.
- Gather, analyse, and document business and functional requirements.
- Translate complex objectives into user stories, accept criteria, process flows, and requirements documentation.
- Support discovery & definition phases, contributing to product & experience roadmapping.
- Collaborate with UX & Service Designers to design customer journeys, service blueprints, and future-state experiences.
- Map current and future-state processes, identifying gaps and dependencies.
- Prioritise requirements and manage scope across multi-workstreams.
- Bridge communication between business stakeholders, designers, and technical Teams.
- Assist in Agile backlog creation and refinement.
- Validate solutions against user needs, business goals, and technical feasibility.
- Contribute to testing, UAT planning, and validation where required.
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Requirements & Qualifications
Essentials
✔ Proven Business Analyst experience within leading digital, product, or design agencies ✔ Strong track record supporting UX-driven website/product/service transformation ✔ Experience working with UX Designers, Service Designers, Researchers, Product Managers, and Engineering Teams ✔ Hands-on experience delivering requirements for large-scale digital projects ✔ Proficient stakeholder management and workshop facilitation ✔ Agile delivery experience, especially translating requirements into user stories and backlog items ✔ Strong communication skills—able to bridge business, design, and technical perspectives
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