GoSpooky
Freelance Community Manager (UK based)
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Who We Are
We’re GoSpooky, the force driving all things social. A global agency built for the social era, we grow brands through content, community, and commerce, keeping them front and centre of culture. Social isn’t just first—it’s our foundation.
From creatives and commerce specialists to game designers and data analysts, we span the full social spectrum. If it influences internet culture, we’re on it, crafting bold, fast-paced, and relevant work that truly gets shared.
As official partners of Instagram and Snapchat, and partners and social affiliates of TikTok, we collaborate with brands like KLM, JBL, Samsung, Prime Video, and HEMA. Driven by bold ambition, endless creativity, and authentic people, our teams stay ahead, pivot quickly, and ensure brands remain culturally relevant—whether it’s live social shopping, creator management, social-first campaigns, or turning trends into lasting brand moments.
We’re always looking for fresh energy: individuals who bring unique perspectives, challenge norms, and help us and our clients evolve. If you love shaking up social media, thinking big, and moving fast, you’ll thrive here.
The Role: Freelance Community Manager
As a freelance Community Manager, you’ll take charge of posting and responding to comments across our clients’ brand pages on TikTok and Instagram. You’ll need to engage with audiences with punny comebacks, respectful complaint-handling, and more.
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Key responsibilities include:
- Posting and moderating comments across the client’s social platforms.
- Monitoring and alerting the team to crises in real time and collaborating to develop appropriate responses.
- Identifying the latest trends on social media and reporting your findings to the team.
- Maintaining an error-free communication style with a sharp attention to grammar and punctuation.
- Reporting on daily activity—engagement data, trends, and community shifts—with insights for the wider team.
This is a fully remote role—your workspace can be anywhere as long as you have:
- A reliable internet connection.
- Access to a phone or computer for social platforms.
Location: Only candidates currently residing in the UK will be considered for this role.
What We’re Looking For
- Experience in engaging online communities across platforms like TikTok, Instagram, Facebook, LinkedIn, etc.
- Passion for social media trends—you must be able to identify what aligns with our clients’ tone of voice, objectives, and target audience.
- Keen attention to detail, especially with spelling, grammar, and punctuation—this is critical for representing our clients.
- A great sense of humour balanced with diplomacy; comfortable crafting witty, empathetic replies.
- Crisis management skills: Spot potential issues, escalate promptly, and collaborate on solutions.
- Weekly availability: Approximately 14–20 hours per week (including evenings/weekends), with flexibility for reports.
- Freelance capability: Ability to manage client relationships independently.
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What’s In It For You?
- 8% holiday allowance (on top of your agreed salary).
- Pension contribution—matching your salary’s percentage.
- OpenUp access, offering support for both personal challenges and work-related concerns, available for you and your loved ones.
- GoSpooky Academy—training and growth opportunities for personal and professional development.
- Phone expense reimbursement for increased communication needs.
- The chance to be at the forefront of social media, surrounded by creatives, innovators, and like-minded professionals.
Apply Now
Does this role excite you? We’d love to hear from you! Join our team where bold ideas, diverse perspectives, and a love for culture shape remarkable brands.
GoSpooky is an equal-opportunity employer. Our hiring is based on objective criteria, and we do not discriminate against any aspect of identity. We believe a diverse, inclusive team delivers the best results—so enthusiasm, creativity, and authenticity define this environment.
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Jessica, London
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