How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Freight Forwarder
Freight Forwarder
Location: Harwich Hours: Monday to Friday Type: Full Time
Job Req Number: 120642
Main Purpose of the Role
DSV are looking for a pro-active, positive and customer-focused Freight Forwarder to join our Cross Trade operations team. As we progress through a period of integration and business change, we are seeking an individual who can adapt quickly, remain organised under pressure, and maintain a high level of service whilst managing a busy and challenging workload.
You will be responsible for managing customer shipments from booking through to completion, ensuring operational excellence, proactive communication, and a first-class customer experience.
If you are passionate, enjoy working in a collaborative environment, and thrive on tackling complex challenges, we invite you to apply and become a vital part of our team.
Responsibilities
- Accept and process customer bookings accurately and efficiently.
- Manage cross-trade shipments from booking through to final delivery.
- Proactively monitor shipments and provide timely updates to customers and stakeholders.
- Identify and resolve operational issues, delays, or service challenges.
- Liaise with carriers, suppliers, customers, and internal teams to ensure smooth execution of shipments.
- Ensure customer invoices are raised accurately and within agreed timescales.
- Chase and validate supplier costs to ensure complete and timely financial closure of jobs.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
About You
- Previous experience within transport, logistics, freight forwarding, or international road operations preferred.
- A positive attitude and the ability to remain calm and professional in a fast-paced environment.
- Strong organisational skills with the ability to prioritise and manage a busy workload.
- Adaptability, resilience, and a willingness to support the wider team.
- Excellent customer service and relationship-building skills.
- Strong problem-solving abilities with a proactive approach to issue resolution.
- Good IT skills and experience using transport management systems and Microsoft Office.
What We Offer
Get help with your application
Your very own career expert that helps elevate your application to the next level.
-
Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
-
Access to a selection of employee benefits, such as:
- Enhanced Annual Leave Entitlement from your start, which increases with length of service.
- Salary Sacrifice Cycle Scheme
- Employee counselling, for support with physical and mental wellbeing
- Company Pension, which, when a member of, also provides access to Life Cover and Critical Illness Cover
Related to DSV
Working at DSV means playing in a different league.
At DSV, we strive to innovate, digitalise and build on our achievements through collaboration among world-class team players. We value inclusivity, embrace different cultures, and respect the dignity and rights of every individual.
We welcome new talent, fresh perspectives, and ambitious individuals who want to make an impact, be trusted by customers, and grow their careers in a forward-thinking company.
Start here. Go anywhere.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills