French Selection (FS)
French speaking Customer Service Associate
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Rosyth
Ref: 8233FC
Company Profile
A well-established provider in the scientific field.
Responsibilities
French speaking Customer Service Associate
Salary: Competitive
Location: Rosyth
Hybrid working
Ref: 8233FC
Main Duties
To provide excellent customer service and administrative support.
The Role
– To respond to customer enquiries and resolve issues in a timely manner
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– To follow up on orders and ensure delivery status is updated regularly
– To advise customers on product suitability
– To complete necessary administration and keep the customer records up to date
– To liaise with Servicing department to schedule installation of product and servicing
– To monitor customer feedback and provide suitable suggestions for improvement
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Candidate's Profile
– Fluent in French (written and spoken) – Essential
– Previous Experience In Customer Service – Essential
– Proactive, confident and dynamic personality
– Excellent communication skills and a team player
– IT literate
Salary
Competitive
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