French Selection (FS)
French speaking Travel Operations Executive
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French speaking Travel Operations Executive
French Speaking Travel Operations Executive Location: North London – hybrid working options Salary: Up to £35,000 depending on experience + benefits Ref: 5523FG
About the company
A well-established international Tour Operator and Destination Management Company.
Key responsibilities
- Customer service: Provide exceptional service to clients and prospective group travellers throughout the UK & Ireland.
- Sales & logistics: Organise group trips based on client specifications; prepare and submit quotations.
- Supplier relations: Reserve services at competitive rates, negotiate supplier costs, and always secure the best possible prices.
- Query management: Handle queries—both inbound and outbound—with efficiency and responsiveness.
- Collaboration: Work across departments to optimise business operations.
- Market insight: Develop knowledge of French travellers’ holiday preferences and offerings.
- Representation: Attend familiarisation trips, exhibitions and meetings as required.
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Candidate requirements
- Language: Native-level English + fluent French (written & spoken).
- Background: Essential industry experience in travel, tourism, or a similar service sector.
- Destination knowledge: Proven understanding of UK tourism products (cultural, historical, logistical).
- Soft skills:
- Proactive problem-solving ability
- Confidence, energy, and dynamism
- Soft skills:
- Strong teamwork mentality
- Excellent written communication (emails, reports).
- Technical skills:
- méticuleux/fin attentifs aux détails
- IT proficient (Microsoft Office, CRM systems, booking platforms).
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