The LaLiT London
Front Desk Receptionist
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Company Description
The LaLiT London is a luxury 5-star boutique hotel that blends Indian culture with contemporary design in a historic 120-year-old neo-baroque building near Tower Bridge. Located in the heart of London and close to key attractions and business districts, the hotel offers 70 individually crafted bedrooms, including nine suites, featuring rich aesthetics, high ceilings, and views of The Shard and other landmarks. Guests can enjoy Rejuve spa and dine at Baluchi, an award-winning pan-Indian restaurant recognized for its exceptional cuisine and dining experience. The LaLiT London is an LGBTQ-friendly hotel that promotes inclusivity and diversity, welcoming guests from around the world to a unique and memorable setting.
Role Description
The Front Desk Receptionist is a full-time, on-site role based in the London Area, United Kingdom. This role is responsible for greeting and welcoming guests, managing check-in and check-out procedures, and ensuring a smooth and efficient front desk experience.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Daily tasks include:
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Answering phone calls
- Responding to inquiries
- Handling reservations
- Processing payments
- Coordinating with housekeeping and other hotel departments
The receptionist will maintain accurate records, perform basic clerical duties, and provide proactive support to guests, addressing requests, concerns, and special needs in a professional manner. The role involves upholding the hotel’s standards of guest service, maintaining a polished front desk environment, and supporting a culture of inclusivity and hospitality.
Qualifications
- Strong customer service skills, with a focus on hospitality and guest satisfaction.
- Professional phone etiquette and ability to manage incoming calls and inquiries efficiently.
- Experience with receptionist duties, including check-in/check-out, reservations, and front desk operations.
- Clerical skills, such as data entry, record keeping, and handling basic administrative tasks.
- Clear and confident communication skills, both verbal and written.
- Previous experience in a hotel, hospitality, or customer-facing role is highly beneficial.
- Ability to work flexible hours, including evenings, weekends, and holidays as required.
- Proficiency with hotel management systems and basic computer applications is an advantage.
- Organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
- Demonstrated commitment to inclusivity, cultural sensitivity, and respectful guest interaction.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location