Pertemps Network Group
Front Desk Receptionist
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Customer Experience Coordinator
Are you a people person who loves creating exceptional customer experiences?
We're looking for a warm, bubbly and friendly Customer Experience Coordinator to become the face of a thriving business community. You'll be the first point of contact for members, visitors and guests, ensuring everyone receives a five-star welcome and outstanding service every day.
This opportunity would suit someone from a hotel, hospitality, guest services, events, reception, airline or premium customer service background who enjoys building relationships and making people feel valued.
What you'll be doing:
- Delivering a warm and professional welcome to all visitors and customers
- Creating a positive and engaging customer experience
- Supporting meetings, events and day-to-day operations
- Preparing meeting rooms and event spaces to the highest standards
- Building strong relationships with customers and members
- Handling enquiries and resolving issues with confidence and professionalism
- Maintaining exceptional presentation standards throughout the workspace
- Supporting customer onboarding and member engagement activities
- Working closely with colleagues to ensure a seamless customer journey
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What you'll bring:
- Outstanding customer service skills
- A friendly, positive and approachable personality
- Excellent communication skills
- A proactive and organised approach
- Strong attention to detail
- The ability to multitask in a fast-paced environment
- A genuine passion for people and hospitality
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We'd particularly love to hear from you if you've worked in:
- Hotels
- Guest Relations
- Front Office
- Concierge Services
- Reception
- Events
- Airlines
- Premium Retail
- Leisure & Fitness
- Membership Clubs
- Coworking or Flexible Workspace Environments
If you're someone who enjoys making a difference to people's day and takes pride in delivering exceptional service, we'd love to hear from you.
Apply today and bring your hospitality and customer service expertise to a role where people are at the heart of everything you do.
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